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Workplace Education Manager at Mercer Super, Melbourne – hybrid role delivering member education and retirement advice.
Support members with superannuation knowledge, seminars, webinars, and one‑on‑one appointments in person and online.
Company: Mercer Description: We are seeking a talented individual to join our team at Mercer Super. This role will be based in Melbourne. This is a hybrid role that has a requirement of working at least three days a week in the office. As a Workplace Education Manager in our national Member Education team, you’ll be helping members better understand their superannuation and take practical steps towards retirement through engaging education and general advice support. You will deliver one‑on‑one member appointments, seminars and webinars across workplace and virtual settings, working closely with internal stakeholders to improve member engagement and connect members with the right advice pathways when needed.
We will count on you to:
Deliver general advice appointments to members and non‑members, both face to face and virtually, to support understanding of superannuation and retirement options
Design and deliver clear, engaging education sessions for members through workplace seminars, webinars and virtual channels
Promote Mercer Super tools and resources to encourage member engagement and identify when members may benefit from further financial advice, referring them to the appropriate advice channel
Partner with Relationship Managers to identify workplace education needs, develop annual education plans and deliver content across a range of workplace events
Support the transition of major new business accounts to Mercer Super through member education activity and one‑on‑one appointments as required
What you need to have:
RG146 compliance
Experience in a member‑facing role within superannuation, with demonstrated experience providing general advice in one‑on‑one appointments
Technical knowledge of superannuation and retirement concepts
Effective presentation skills with experience delivering education sessions in person and virtually
Confidence using Microsoft Office, Zoom and appointment booking systems
What makes you stand out:
Experience working with workplace education programs, employer plans or member engagement initiatives
Organisational skills and the ability to manage multiple priorities and changing deadlines
Your passion for helping members understand their super and optimise their retirement outcomes
Why join our team:
We help you be your best through professional development opportunities, interesting work and supportive leaders
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities
Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being
Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Applications will only be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencing of employment. Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office‑based teams will identify at least one “anchor day” per week on which their full team will be together in person.