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Analyst, KYC & Client Onboarding Specialist – oversee client onboarding and KYC compliance at MUFG, Manila.
Partner with cross‑functional teams to deliver seamless client experiences while managing risk.
Introduction
Do you want your voice heard and your actions to count?
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long‑term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
What you’ll do:
As a KYC and Client Onboarding Analyst (Middle Office), you will guide clients through their onboarding journey at MUFG, working closely with Relationship Managers, Sales, Risk, and internal stakeholders to ensure seamless delivery of products and services. You will play a key role in ensuring compliance with KYC/AML standards, maintaining accurate customer data, and supporting high‑quality client experiences while balancing risk management and execution efficiency.
Client Onboarding & Coordination
Coordinate onboarding for new-to-bank clients and additional products for existing clients in partnership with Relationship Managers and Sales teams
Act as the primary contact for onboarding activities, including KYC liaison, document review, and workflow orchestration
Client Engagement & Communication
Clearly communicate KYC and onboarding requirements to clients, ensuring timely submission and understanding
Drive smooth onboarding journeys through proactive engagement, issue resolution, and stakeholder coordination
Compliance & Risk Management
Ensure strict adherence to legal, regulatory, and internal KYC/AML requirements throughout onboarding
Escalate red flags and financial crime concerns identified during customer interactions
Documentation & Operational Excellence
Review and validate onboarding documentation, including account opening forms and supporting documents
Maintain high data accuracy and minimize rework through strong attention to detail and first‑time completion
Process Improvement & Team Support
Identify and recommend improvements to onboarding processes, systems, and policies
Provide guidance and share best practices with Middle Office staff to strengthen team capability
What you bring:
- You bring strong experience in KYC/AML within the banking industry, combined with the ability to manage complex onboarding processes and deliver high‑quality client service. You are detail‑oriented, analytical, and able to work independently in a fast‑paced environment while maintaining compliance standards. Your strong communication and stakeholder management skills enable you to collaborate effectively across teams and support seamless onboarding execution.
- Proven knowledge of KYC/AML regulations and corporate banking products
- Strong analytical and communication skills, with the ability to manage multiple priorities under tight deadlines
- High attention to detail in documentation review and data management
- Bachelor’s degree with at least 4 years of relevant banking experience
- Familiarity with credit policies, local regulations, and corporate finance principles
- Proficiency in MS Office applications
- Experience working with cross‑functional teams to support onboarding and deal execution
- Ability to provide guidance or support to team members on operational matters