Client Management - Multinational Incoming

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Join Marsh Risk Italy as Client Manager in Milan, leading multinational client portfolios with growth and retention focus.

Competitive starting salary €36k, comprehensive benefits, and an inclusive hybrid work culture.

Client Management – Multinational Incoming

New job opportunity to join the Client Management structure of Marsh Risk Italy Multinational Incoming Team in Milan !

What can you expect?

You will be part of the Multinational Incoming Team dealing with management and development of customers which are Italian subsidiaries of foreign multinational companies. You will develop, grow and maintain relationships between the organization and clients, with a focus on growth and retention. You will also develop, manage and implement sales strategies, identify potential customers and cultivate existing customer relationships to close deals.

Which are the key responsibilities of the role?

• Manage a clients’ portfolio with budget accountabilities and actively contribute to office goals achievement, both in a growth and development and in a retention way;
• Support clients in risk management, pointing out their needs and providing the most suitable and customized solutions, both risk analysis and evaluation and risk transferring on the insurance market related;
• Contribute to develop opportunities management and deployment, especially in sales meeting and offer proposals, using a company value proposition deepen knowledge;
• Close sales deals by negotiating values and basic pricing structures to best serve both the business and client needs;
• Coordinate the operational management team for his/her clients portfolio (Client Representatives, Specialties, Placement, Marsh Risk Consulting , ecc..), granting a correct activities planning and an effective and collaborative internal communication process, according to company clients policies;
• Help with conducting thorough due diligence research leveraging various resources and channels of information to identify or understand prospect accounts or target sales expansion opportunities;
• Maintain account relationships and work to ensure the business is viewed as a preferred vendor;
• Coordinate, recommend and evaluate delivery of solutions and products to ensure alignment with potential and identified requirements, agreements, quality control standards, compliance requirements and established processes;
• Keep abreast of Industry developments and trends, participate in events and conferences representing the Company and have a broad and powerful professional network.

Requirements

• Proven experience gained in client-facing management roles;
• Extensive knowledge of property and liability insurance coverages;
• Good analysis and problem solving skills;
• Fluent in German and English language;
• Excellent commercial attitude;
• Availability to eventual business trips.

Plus

• Strong propension for interpersonal relationships;
• Ability to organize the work autonomously;
• Strong propension to work in team and by objectives.

What we offer

• The position is offered on a permanent basis;
• We propose a gross annual salary starting from € 36.000 for a full-time position. Depending on experience, skills and qualifications, we are willing to consider compensation above the starting salary. Further details will be shared during the selection process or directly in the employment contract;
• The National Collective Bargaining Agreement (NCBA) applied is "Terziario, Distribuzione e Servizi";
• The contractual level, together with the applicable terms and conditions, will be determined in line with the experience and professional profile of the candidate selected through the recruitment process;
• Attractive benefits offered, including insurance coverages, supplementary pension plan, facultative health assistance, meal vouchers, flexible benefits, optional stock purchase plan, smart working policy, learning programs and well-being initiatives. Further details will be shared during the selection process or directly in the employment contract.

Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.