Culture Communications Specialist, AVP

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Join MUFG as Culture Communications Specialist in London – shape internal culture, drive engagement, and enhance leadership visibility across EMEA.

Lead internal communications, support DEI initiatives, and craft impactful stories in a prestigious global banking environment.

Title: Culture Communications Specialist, AVP

Location: London

Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long‑term relationships, serving society, and fostering shared and sustainable growth for a better world. With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. The EMEA Corporate Communications, Brand & Digital department is responsible for executive leadership communications, employee‑wide internal communications, brand and reputation management, media relations and MUFG’s digital channels. MUFG is seeking a talented and highly motivated Assistant Vice President, Internal Communications to join our EMEA Corporate Communications team. This is a fantastic opportunity for an experienced communications professional to help shape employee experience, strengthen organisational alignment, and support leadership visibility across a complex, global financial services environment. Reporting to the Head of Internal Communications, EMEA, you will deliver clear, compelling and engaging communications that help employees understand MUFG’s regional and global strategy, priorities and progress. You’ll work closely with senior leaders across the business, HR, Technology, Operations, and global Communications colleagues to ensure MUFG’s messages land with clarity, consistency and impact. The role supports MUFG’s strategic priorities - and specifically it’s Culture agenda - by delivering clear, engaging communications that deepen organisational alignment, enhance employee understanding of regional strategy, and strengthen leadership visibility across EMEA. The role works with EMEA Culture Committee workstreams, including senior leadership, to deliver high impact and engaging communications, while also advising Human Resources (HR) and other functions and business line colleagues on communications best practice to drive awareness of and engagement with employee engagement initiatives, including EMEA Diversity, Equity & Inclusion (DEI) strategies.

KEY RESPONSIBILITIES

• Partner with HR, Culture Committee workstream leads and other key management stakeholders, with guidance from Head of Internal Communications EMEA, to develop and execute a comprehensive, innovative and engaging communications programme to support EMEA Culture initiatives (e.g. Employee Survey, DEI targets and build further appreciation of the employee experience.
• Translate complex business information into clear, engaging narratives for diverse employee audiences across EMEA.
• Partner with key stakeholders to deliver innovative communications aligned with MUFG’s values and employee value proposition ambitions.
• Strengthen leadership visibility on Culture topics through planned communication campaigns, events and channels.
• Support senior leaders with talking points, internal announcements, and presentation materials.
• Create high‑quality content for channels including email, newsletters, intranet, videos, digital channels, EMEA‑wide town halls and major employee updates.
• Build engagement by showcasing culture milestones, achievements and colleague stories.
• Maintain and enhance MUFG’s intranet and digital content, ensuring a consistent tone of voice and strong user experience around Culture content.
• Develop new, engaging content for the external MUFG website to enhance the promotion of MUFG’s Culture strategies and Employee Value Proposition (EVP) to prospective employees, clients etc.
• Use analytics and feedback to measure communication effectiveness and support continuous improvement.
• Collaborate with front office, HR and other functional teams for communications advisory and execution, in support of regional strategic priorities.
• Ensure key dates, reporting deadlines, events and achievements are effectively communicated.
• Ensure alignment with wider Corporate Communications and Brand strategies.
• Leverage and share content with global colleagues in support of strategic priorities.
• Provide communication advice and best practice guidance to stakeholders at all levels.
• Manage multiple communication projects simultaneously, ensuring timely, high‑quality delivery.

WORK EXPERIENCE

• Significant experience in internal or corporate communications within large, complex organisations; financial or professional services preferred.
• Demonstrated ability to develop and deliver communications that drive clarity, alignment and engagement.
• Proven experience managing multiple projects in a fast‑paced, evolving environment.
• Experience creating communications that support behaviour change and employee engagement.
• Proven ability to build strong relationships and work collaboratively across teams.
• Comfortable engaging with and advising senior leaders; strong commercial awareness and diplomacy.

SKILLS AND EXPERIENCE

• Strong writing, editing and storytelling skills with outstanding attention to detail.
• Strategic yet hands‑on communicator who can balance vision with detailed execution.
• Strong relationship‑builder with energy, creativity and discipline.
• Comfortable working across all levels and functions, helping elevate employee understanding and connection.
• Highly organised, self‑motivated and able to work to tight deadlines.
• Strong project management and prioritisation skills.
• Seen as a proactive, trusted partner and an agent for change
• Strong proficiency with MS Word, Excel, PowerPoint, Teams and Copilot.
• Excellent writing and editing skills.
• Strong critical thinking and communication planning skills.

Education / Qualifications: Bachelor’s degree or equivalent experience.

We are open to considering flexible working requests in line with organisational requirements.

MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.

We make our recruitment decisions in a non‑discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.