Vista previa generada por IA
Senior Client Executive – Construction role based in Johannesburg with Marsh South Africa, focused on client relationships, insurance placement, and strategy.
Seeking experienced professional with 8+ yrs in broking/insurance, strong stakeholder engagement, and commercial judgment.
Marsh South Africa is looking for an experienced "Senior Construction Insurance Client Executive" based in Johannesburg to support the construction portfolio across the country. The role focuses on client relationship management, insurance placement, and strategic account development. You will work closely with senior stakeholders, market partners, and Marsh colleagues to deliver tailored risk solutions for complex construction clients while supporting growth and retention across the region.
What you can expect
A strong belief that every Marsh colleague should feel comfortable bringing their whole self to work.
A leading training and development program.
A professional and inclusive environment where your career path really matters and is supported across our global organization.
Opportunities to grow within the organization.
A great team environment with energetic and supportive colleagues.
Exposure to complex local and international construction placements and an established book of business.
We will rely on you to
- Manage a portfolio of strategic construction accounts, owning the client relationship and day-to-day service delivery.
- Advise clients on construction risk, insurance structures, and market solutions across project and annual placements.
- Develop and place complex insurance programs, including renewals, new business, and mid-term adjustments.
- Build and maintain strong relationships with clients, insurers, brokers, and other stakeholders across Africa and internationally.
- Coordinate internal specialists to deliver high-quality broking, claims, and advisory support.
- Identify opportunities to retain, expand, and cross-sell business across the broader Marsh proposition.
- Contribute to account planning, pipeline management, and business development activity.
- Prepare submissions, reports, presentations, and market documentation to a high standard.
- Support claims strategy and escalation to drive timely and favorable claim outcomes.
- Use data and analytics to strengthen client advice and support evidence-based decisions.
- Maintain pricing discipline, credit control, and high standards of operational compliance.
- Collaborate with colleagues across the Construction Practice and wider Marsh network.
- Share market intelligence and mentor junior team members where appropriate.
- Deliver accurate financial and pipeline information within deadlines.
What you need to have
At least 8 years of broking, client service, underwriting, or insurance industry experience, preferably with significant exposure to construction risks.
Demonstrated experience managing major client relationships and complex insurance placements.
Strong technical understanding of construction insurance and a good working knowledge of short-term insurance products.
Proven ability to win, retain, and grow client business.
Excellent relationship-building and stakeholder management skills with the confidence to engage at C-suite level.
Strong negotiation, presentation, and communication skills.
Ability to work collaboratively and influence across a matrixed environment.
Experience supporting claims advocacy and resolution preferred.
Strong commercial judgment and attention to detail.
Ability to manage multiple priorities and deliver to strict deadlines.
A proactive, client-focused, and solutions-oriented approach.
Willingness to travel as required across Africa.
Education qualifications
ACII, Insurance Diploma, and/or Business Degree/Diploma preferred.
Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.
Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are also committed to providing reasonable support to any candidate with a disability to allow them to fully participate in the recruitment process. We welcome candidates to contact us at reasonableaccommodations@marsh.com to discuss any specific needs.
Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.