Vista previa generada por IA
Human Resources Manager in Tampa ops center - lead HRops, compliance, engagement.
Full‑time role overseeing day‑to‑day HR functions, process improvement, and employee experience.
General Description
We are a Firm where people truly believe in what they do and strive to achieve the highest standards of performance and success. This position is based in the Firm's global operations center in Tampa, FL.
Lead and Support HR Operations Team
Manage and develop the HR Operations team, providing day-to-day oversight, coaching, and performance guidance, while leading through a collaborative, responsive, and customer service-oriented approach that fosters strong partnerships with managers and employees.
Support daily HR operations to ensure timely, accurate, and consistent customer service.
Support daily HR operations to ensure timely, accurate, and consistent customer service.
Execute Core HR Processes
Perform and oversee key processes including background checks, Workday transactions, onboarding and offboarding, timecard administration, employment verifications, and employee engagement activities. Ensure high standards of accuracy, responsiveness, and customer service across HR operations.
Employee Experience & Support
Manage onboarding, new hire orientation, offboarding, and exit interviews to ensure a positive and seamless employee experience. Assist in providing guidance on complex, sensitive, and confidential HR matters, exercising sound judgment and discretion.
Compliance & Risk Management
Ensure compliance with federal, state, and local employment laws; monitor regulatory updates and implement necessary changes. Oversee I-9 processing, work authorization tracking, and coordination with immigration counsel. Manage unemployment claims and ensure timely, compliant responses. Prepare and/or review regulatory filings (e.g., EEO-1, pay data reporting).
HR Systems & Data Integrity
Oversee maintenance of centralized electronic personnel files. Conduct regular audits of data in HRIS system to ensure accuracy, completeness, and compliance.
Training & Engagement
Design and deliver training on HR policies, procedures, and compliance topics, as needed. Lead employee engagement initiatives, including staff appreciation and recognition programs.
Process Improvement & Projects
Identify and implement improvements to HR processes, workflows, and systems to enhance efficiency and service quality. Lead or contribute to HR projects such as system enhancements and digital transformation initiatives.
Professional Standards
Maintain strict confidentiality of employee information. Demonstrate reliability through consistent presence, engagement, and responsiveness during business hours. Expected to maintain a regular and predictable work schedule and full attention to and engagement in work activities on behalf of the firm during business hours unless otherwise approved or required by applicable law. Special projects and duties as assigned.
Required Skills
Excellent organizational, analytical, problem-solving, and communication skills. Strong attention to detail with a high degree of accuracy, accountability, and follow-through. Strong communication and interpersonal skills, with a customer-service mindset. Proven ability to manage sensitive and confidential information with discretion. Knowledge or ability to learn Microsoft Office Suite, or Microsoft 365.
Required Qualifications & Education
Bachelor’s degree in business, human resources, or related field required. 5–7+ years of progressive HR experience with a balance of operational and strategic responsibilities. Strong knowledge of employment laws, compliance requirements, and HR best practices. Proficiency in Microsoft 365 (e.g., Outlook, Word, Excel, PowerPoint) and the ability to leverage these tools in day-to-day operations. Experience with Workday or similar HRIS platforms.
Preferred Qualifications & Education
HR certification (PHR, SPHR) preferred. Demonstrated experience in a supervisory or lead role strongly preferred. Law firm or professional services experience preferred.
Physical Requirements
Ability to sit or stand for extended periods of time. Moderate or advanced keyboard usage.
Benefits
Our goal is to promote a work environment in which individuals have access to the resources they need to be their best both professionally and personally, which includes resources that encourage individuals to focus on their health and well‑being. Below are the benefits we offer: comprehensive medical (PPO and HDHPs), dental and vision plans including coverage for domestic partners; life and AD&D insurance; short and long term disability insurance; tax-advantaged accounts for health care expenses, including FSAs and HSAs; FSAs for dependent care; health advocacy services; behavioral health and counseling resources for all family members; 401(k); profit sharing; backup dependent care; senior care planning support; resources for individuals with development disabilities and their caregivers; and paid holidays and other paid time off, including paid leave for new parents.
Equal Opportunity Employer
Holland & Knight is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth or related conditions, transgender status, and sexual orientation), national origin, age, disability, genetic information, veteran status or any other factor prohibited by law. Applicants who are interested in applying for a position and require an accommodation during the process should contact ApplicantAccommodations@hklaw.com . Personal Information collected from applicants will be used for the purpose of processing the application throughout any recruitment or employment process, as well as inclusion in a personnel file. Categories of data collected may include name, address, phone numbers, email, Social Security Number, and signature. Holland & Knight may collect further information if you consent to a background check. This includes criminal background, employment, and certifications. Please visit Legal Information Portal for Holland & Knight LLP’s privacy policies.