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Sr. Billing Administrator - Join Goodwin’s Global Operations Team in Boston
Lead legal billing operations, manage e‑billing systems, and support high‑stakes cases.
Join Goodwin’s Global Operations Team, and make a real impact on a global scale. At Goodwin, we work with some of the world’s most successful and innovative investors, entrepreneurs and disruptors in the life sciences, private equity, real estate, technology and financial industries, and where they converge. As part of the Global Operations Team – all business professionals at the firm – you’ll collaborate with colleagues from varied backgrounds and experiences, fostering an environment where cross-functional learning, networking, and collaboration are at the core of what we do. Here, we’re not just supporting a law firm; we’re partnering with attorneys and clients to deliver cutting‑edge solutions in high‑stakes litigation and dispute resolution, world‑class regulatory compliance and advisory services, and complex transactions. Our commitment to integrity, ingenuity, agility, and ambition drives us, and we’re proud to have been recognised as the “Best Business Team” by The American Lawyer. This is your opportunity to grow professionally in a dynamic, global environment, surrounded by forward‑thinking peers. Goodwin is seeking an experienced, enthusiastic and detail‑oriented Senior Billing Administrator to join our dynamic law firm. Must have significant experience with billing in a law firm setting including compiling, managing and executing assigned attorneys' client billing. The Senior Billing Administrator will Implement all phases of legal billing. Compiles, manages, and executes attorney billing edits and finalization and posting of invoices. May also perform a variety of other accounting and bookkeeping duties according to established policies and procedures. Maintains contact with attorneys, staff, vendors and clients and observes confidentiality of client and firm matters.
What You’ll Do:
Invoice Preparation
- Process complex legal billing accurately and efficiently in accordance with client fee agreements (i.e., multiple discounts by matter, split‑party billing, preparation of electronic bills, etc.); perform revisions as per attorney or legal assistant instructions while keeping with firm policy; finalize and post invoices in firm’s financial software.
- Prepare, transmit and ensure successful submission of e‑bills; work with e‑billing team to resolve any rejection issues; monitor and report on status when necessary.
- Hands on familiarity with multiple e‑billing vendor systems (Legal Exchange, Collaborati, Legal Tracker, CounselGo, CounselLink, Tymetrix, Coupa, etc.) and outside counsel guidelines.
- Assist with bill preparation for more sophisticated bills and/or on‑demand requirements.
- Effectively interact and communicate with clients, vendors, attorneys, paralegals and administrative team members within the Firm to provide a solution‑oriented
Customer Service Experience
- Utilize accounting software and billing programs (aderant) as well as MS Office Suite including Word, Excel and Outlook to perform duties and responsibilities.
- Ability to handle a high volume of invoices per month with a high degree of accuracy.
- Produce ad hoc reports as requested.
- Assists with special projects, as needed or requested.
- Respond in a timely manner to Client Accounting emails and help line calls.
- Work collaboratively with collection coordinators on accounts receivable issues.
Who You Are:
- A minimum of 3-5 years of legal billing and e‑billing experience in a law firm or other professional services environment
- Experience with financial/billing software packages and Finance/Accounting organizational operations. Aderant billing system experience preferred.
- Experience with electronic billing transmission on a variety of e‑billing platforms, BillBlast experience preferred.
- perform at high levels in a fast‑paced ever‑changing work environment and successfully adapt to changing priorities and work demands
- Excellent written and verbal communication skills along with an aptitude for working with numbers.
- Ability to multi‑task, prioritize and manage a full workload with a keen attention to detail, efficiency and accuracy.
- Proficiency in MS Office; strong knowledge of Excel preferred.
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Benefits and More
- Health, dental, and vision insurance
- Life and disability insurance
- Retirement & Savings Plan
- Emergency back‑up child and adult care
- Paid vacation, sick time off, and holidays
- Professional development and career advancement opportunities
- Employee recognition and reward programs
- Employee wellness and assistance programs
- Employee discounts and perks
This position is eligible for overtime: Yes
The Target Salary Range For This Position Varies By Location And Is Commensurate With Relevant Experience: $85,000.00 - $105,000.00.