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Director – University Talent Strategy & Operations at Fidelity, building early‑career hiring scale across data, tech & programs, onsite in Westlake, TX.
Lead analytics, AI, vendor strategy and a high‑performing team, shaping university talent acquisition and workforce planning.
Director, University Talent Strategy, Operations & Insights
Job Description:
Note: Fidelity will not provide immigration sponsorship for this position
The Role
Are you ready to build the future of early career hiring at Fidelity Investments? The University Talent team is seeking a Director, Strategy, Operations & Insights to power the next evolution of our early career hiring strategy. This role sits at the center of the function, owning strategy execution, analytics, technology, and operations to drive scale, innovation, and measurable impact.
You will lead a high-performing team and work closely with senior leaders to link data, systems, and actions. This role delivers results in recruiting, programming (including FIDTERN), and long-term workforce planning. We seek a forward-thinking leader with strong business insight and a preference for taking initiative. They use analytics, AI, and modern tools to change how we attract, hire, and develop early talent.
The Expertise and Skills You Bring
- 8–12+ years of experience across Talent Acquisition, TA Operations, HR Strategy, or Analytics, with growing scope and ownership
- Proven experience leading and developing high-performing teams
- Deep expertise in TA analytics and data storytelling, with a track record of influencing executive decisions
- Experience leading cross-functional initiatives across HR, Finance, Technology, and business teams
- Strong understanding of recruiting technologies and platforms (Workday preferred) and vendor ecosystems
- Experience leveraging AI and automation to scale recruiting or HR processes
- Strong program leadership skills, with the ability to prioritize and drive outcomes across competing demands
- Excellent executive communication skills, including clear, strategic storytelling & consultation
- Self-directed leader who thrives in ambiguity and gets results in fast-paced environments
- Bachelor’s degree or comparable experience required
- Set and drive the University Talent strategy, aligning to hiring goals and future workforce needs
- Own the UT scorecard, defining KPIs, tracking performance, and turning insights into clear strategic priorities
- Lead University Talent’s analytics and insights function to inform decisions, improve pipeline outcomes, and demonstrate impact
- Drive innovation across recruiting technology (including Workday), AI, and automation to scale efficiency and enhance experience
- Oversee vendor strategy, partnerships, and platform performance to maximize ROI and enable growth
- Lead budget planning and optimization, aligning investments to business priorities and measurable outcomes
- Ensure seamless integration of strategy, insights, and execution across recruiting programs and initiatives
- Act as a trusted advisor to senior leaders, influencing decisions through data, market intelligence and executive communication
- Build and develop a high‑performing team, fostering accountability, innovation, and continuous improvement
The Team
We are part of the broader Talent organization at Fidelity Investments. Our mission is to provide an exceptional recruiting and relationship experience for students, universities, business partners, and talent communities to support Fidelity’s early career talent needs. We are committed to cultivating a lasting culture of inclusion and belonging that will attract, develop, and retain a diverse workforce.
Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.
Certifications:
Category:
Human Resources
Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.