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Principal Site Reliability Engineer – Merrimack, NH – Join Fidelity for high‑impact reliability work.
Lead global reliability initiatives, manage AWS, EKS, observability, and on‑call. Senior onsite role.
Note: Fidelity will not provide immigration sponsorship for this position
The Role
Are you looking for an exciting chance to boost performance? Come aboard Fidelity Investments in Merrimack, NH as a Principal, Site Reliability Engineer. You'll play a key role in guaranteeing the reliability and efficiency of our systems, spearheading projects to better FFIO Market Data Services. Work closely with a team of committed experts and create a substantial influence on our operations!
The Expertise and Skills You Bring
- Education: Although a degree in Computer Science, Engineering, or a related field is desirable, we value relevant experience to encourage a wide range of applicants.
- Experience: Demonstrated expertise in site reliability with a strong background in managing large-scale systems is essential. Experience in automation, monitoring, and incident management will set you apart.
- Certifications: While not mandatory, certifications such as AWS Certified DevOps Engineer or Google Professional DevOps Engineer are a plus.
- Required skills: Understand cloud infrastructure, excel in Python scripting, and drive projects end-to-end.
- Preferred skills: Knowledge of Production on-call support for Cloud Infrastructure, experience with AWS services, and proficiency in observability tools like DataDog and Grafana.
- You have extensive knowledge on Production on-call support for Cloud Infrastructure which is running in EKS platform
- You have experience with load balancer traffic distribution (especially Akamai and VMware Avi)
- You have extensive experiences in Change, Incident, Problem Management & on-call support
- You have extensive knowledge on observability tools (Preferable - DataDog) & Grafana
- You have experience in monitoring various aspects like Log, Metrics, APM, Event, Infrastructure & including of Dashboard creation
- You have experience in multiple AWS services like EC2, EBS, S3, NLB, IAM, Lambda, Cloud-Watch, Cloud Trail & VPC. Rehydration or Patching knowledge's in cloud infrastructure
- You have experience in Microservices Architecture like API Gateway or APIGEE
- You have the ability to triage, execute root cause analysis and be decisive under pressure
- You are capable to work with a variety of individuals and groups, both in-person and virtually, in a constructive and collaborative manner to build and maintain effective relationships
- You are able to do automation using Python
- You have exposure to CFM/IaaC like Ansible & Terraform
- You know on CI/CD tool like Jenkins
- You have exposure to database administration (especially Yugabyte)
- You have exposure to document creation for knowledge & process will be an added advantage
The Team
Our team embodies a spirit of collaboration and creativity, with a primary focus on improving our clients' experiences. We collaborate with a range of interested parties to guarantee that our FFIO Market Data Services are outstanding, showcasing our dedication to quality. As a team member, you will team up with industry leaders committed to making a difference. We are dedicated to encouraging a diverse and inclusive environment where our most valuable resource—our people—can flourish. Join us and be part of a team that values growth, adaptability, and the relentless pursuit of excellence!
Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.
Certifications:
Category:
Information Technology
Legal Disclaimer
Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.