Job Description:

Note: Fidelity will not provide immigration sponsorship for this role.

The Role

As a BPM Developer, you will play a hands-on technical role focused on automating, digitizing, and transforming operational environments across multiple business units. You will leverage software design and engineering expertise to build scalable, efficient, and robust solutions that improve business processes and enhance customer and associate experiences.

Working within Fidelity’s Advanced Process Solutions (APS) team, you will help reimagine workflows and deliver innovative solutions that drive operational efficiency and enable seamless digital experiences. This role requires strong collaboration, problem-solving, and the ability to translate business needs into high-quality technical solutions.

Key Responsibilities Include:

• Translating business requirements into scalable BPM solutions aligned with customer needs and internal standards
• Designing and developing robust, maintainable BPM implementations
• Contributing to analysis and design discussions with strong technical input
• Driving excellence in software development practices and procedures
• Building trusted partnerships with team members and business stakeholders
• Supporting business process improvement and re-engineering initiatives.

The Skills and Expertise You Bring

Required Qualifications & Technical Skills

• Bachelor’s degree
• Strong proficiency in JavaScript, Java, and REST APIs
• Experience with Camunda BPM or other BPM platforms
• Familiarity with AWS or other cloud service providers
• Understanding of business process improvement and re-engineering concepts

Preferred Skills

• Experience with HTML and CSS
• Background in financial services, particularly in operations or technology roles.

Core Capabilities

• Ability to analyze complex business problems and propose effective technical solutions
• Strong collaboration skills and comfort working in agile, team-based environments
• Clear and effective communication with both peers and leadership
• Willingness to contribute ideas, challenge thinking, and participate in discussions
• Proactive mindset with a strong sense of ownership and initiative
• Continuous learning mindset with interest in new tools and technologies.

The Team

You will be part of the Advanced Process Solutions (APS) team within Fidelity Investments—a small, agile group of 6–8 highly skilled professionals focused on transforming customer experiences and internal workflows.

The team is characterized by:

• A strong focus on innovation and digital transformation
• A collaborative, agile environment with shared ownership
• Emphasis on up-front design, development, and implementation of impactful solutions
• Commitment to improving operational efficiency and user experience
• Close partnership with business stakeholders to deliver measurable value.

What Success Looks Like

• Delivery of high-quality BPM solutions that meet business needs and technical standards
• Improved operational efficiency through automated and optimized workflows
• Strong collaboration and influence in design and decision-making processes
• Established trust with team members and business partners
• Continuous improvement in engineering practices and solution quality.

Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Certifications:

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Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.