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Team Head, Wealth Management – Lead a senior team to grow client base and AUM in Singapore.
Oversee client acquisition, investment advisory, compliance, and brand presence across the Schroders Wealth Management platform.
Overview of Role/Principle Responsibilities
This role has the following principal responsibilities:
- Lead a Team in expanding the client base and AUM, and exploring new products that are suitable for client needs
- Promote and build a unique branding of the Schroders Wealth Management business whilst ensuring a high level of client service
- Sourcing and on-boarding of new clients
- Understand needs, objectives and risk profile of clients
- Advise clients on investment ideas/opportunities and other wealth management services and ensure investment suitability and timely execution
- Regular review of investment portfolios and risk profiles with clients
- Strict observance of risk and compliance/cross-border/AML issues and regulations
- Ensure that we achieve excellence in our clients’ experience, building lasting relationships based on high standards of service and quality advice
Key Responsibilities
- Manage a team of Relationship Managers and Relationship Management Assistants and recruiting and training new staff
- Regular reviews with RMs to develop and expand the client base and AUM
- Build-up, maintain and expand a network of clients, introducing them to the Schroders company and Wealth Management platform
- Ensure thorough due-diligence, including KYC and SOW at client on-boarding and also throughout the client relationship
- Provide exceptional advice, service and appropriate recommendations to clients with focus on understanding their needs, objectives and risk tolerance.
- Develop personalized wealth management solutions and investment ideas
- Enable the client to make informed financial decisions by providing clear, relevant and timely information
- Ensure a fair dealing of the customer
- Regular and timely submission of progress reports, incl. existing business and prospect pipeline.
- Constant and timely filing of call reports, following meetings/conversations with clients.
- Communicate and work hand-in-hand with investment and treasury department, giving input for generating new investment/product ideas
- Attend regulatory and in-house training session and pass regulatory licencing requirement tests
- Back-up and assist other team members, while on leave or out stationed
- Source and assist in organizing small-scale marketing events (Investment forums, social gatherings, sports events)
- Follow-up on referral business
- Observe and follow regulatory as well as the bank’s policies and procedures, guided by the Advisory Handbook, cross-border rules, AML guidelines, Addendum to Schroders WM Credit Risk Policy, Credit Procedure and other risk/compliance related procedures; diligent and prompt reporting of irregularities/red flags to line manager/compliance officer/respective head of department
- Keep updated on latest developments on capital markets and the industry
- Represent the Schroders brand and values in the market
Experience and qualifications
- Minimum 15 years’ relevant experience in wealth management, investment advisory and/or relationship management (HNW/UHNW).
- Recognised university degree.
- Relevant regulatory licences and certifications applicable to Singapore wealth management advisory (e.g., CMFAS modules and any other required local credentials); CACS desirable where relevant.
- Proven track record of client acquisition, retention and revenue generation.
- CFA charterholder is an advantage.
Knowledge and skills
- Strong understanding of capital markets and investment products (e.g., funds, equities, fixed income, structured products, alternatives) and portfolio construction principles.
- Deep appreciation of suitability, fair dealing, cross-border considerations, and AML/CFT requirements in a regulated environment.
- Excellent relationship management, consultative selling and stakeholder management skills.
- Strong communication and presentation skills; able to translate market views into client-relevant advice.
- High discipline in documentation, follow-through, and operating within governance frameworks.
- Proactive, client-centric, collaborative, and commercially astute.