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Office Manager in NYC – lead office operations, culture, and people management for ClearView Healthcare Partners.
Manage office budget, vendor contracts, events, and team performance in a fast‑paced life‑sciences consulting environment.
Company Overview
ClearView Healthcare Partners is a premier life sciences strategy consulting firm headquartered in Boston, with offices in San Francisco, New York City, London, Zurich and Gurgaon. Serving clients in the biopharmaceutical, medical device, and diagnostic spaces, we provide world‑class strategic decision‑making support across a diverse range of business issues. Our goal is to inform actionable recommendations that allow companies to achieve their business objectives.
Role Overview
ClearView Healthcare Partners is seeking an Office Manager (OM) for our New York City office to ensure a well‑run, welcoming, and high‑performing workplace. This role is responsible for office operations, team building and culture, and people management, while partnering with internal functions and external vendors to deliver consistent and effective office experience. Our administrative team is critical to each local office and operates as a global team, embodying company values and contributing to the office environment. This role will report directly to the Local Office Lead with dotted line reporting to the Senior Office Manager.
Key Responsibilities
Office Operations
- Ensure the office runs smoothly, remains welcoming, and is coordinated effectively across relevant stakeholders.
- Communicate relevant office updates and changes to the broader organization.
- Identify and recommend office improvements to enhance the workplace environment and employee experience.
- Ensure office and kitchen supplies are appropriately stocked through effective oversight of admins or reception support.
- Run office programs such as company‑wide meetings, ergonomic support, and other workplace services.
- Ensure a welcoming and operationally ready environment for employees and visitors, including new hire desk setup and office access.
- Maintain the office seating chart and support forward‑looking space planning.
- Assist with office moves, fit‑out activity, and refurbishment coordination.
- Coordinate meetings and onsite logistics as needed, including agendas, minutes, space reservations, catering, and vendor coordination.
- Partner with corporate functions on office‑related initiatives, including IT, HR, Finance, Compliance, and Facilities.
- Act as liaison to external vendors, including building management, maintenance providers, and office services.
- Negotiate and manage contracts for office‑related services, ensuring compliance, service quality, and value for money.
- Manage the office budget and coordinate with Finance on the annual planning process.
- Ensure compliance with local health and safety regulations and company policies, including emergency procedures, incident reporting, and drills.
- Serve as a primary contact for building security, access control, and physical security protocols.
- Collaborate with peer Office Managers globally to align standards, processes, and service levels.
- Listen to internal stakeholders and propose improvements to office operations and support processes.
Team Building and Culture Carrier
- Help foster a positive, inclusive, and connected office environment that reflects company values.
- Build visibility into office activity and ensure programming supports an effective employee experience.
- Plan and execute office events and engagement activities, including town halls, social events, client meetings, and recruitment events.
- Proactively identify opportunities to improve workplace experience, safety, and team connection, and share relevant observations with HR.
- Encourage participation in office initiatives that strengthen culture, collaboration, and cross‑team relationships.
People Management
- Line manage the admin and reception team, setting clear expectations and maintaining effective workload allocation.
- Provide coaching, feedback, and development support to team members.
- Conduct performance reviews and manage ongoing performance conversations.
- Foster a high‑performance, service‑oriented team culture.
- Act as an escalation point for complex or sensitive team issues.
- Plan team capacity with relevant partners to ensure appropriate operational coverage.
Qualifications
Required
- 5 –7 years of experience in an office manager or equivalent role
- Experience coaching and managing others
- Strong written and oral communication skills
- Ability to adapt, multi-task, and prioritize effectively
- Proficiency with Microsoft Office Suite (Outlook, Excel, PowerPoint)
- Quick learner with new technology tools (e.g., SharePoint, SAP Concur, Salesforce)
- Attention to detail
- Ability to lift 50 pounds
- Willingness to work in our New York City office at least 60% (3 days per week), with 100% in‑office presence during the first 3 months
Preferred
- Bachelor’s degree
- Willingness to take on various tasks
- Strong interpersonal skills and desire to build relationships
The base salary range for this position is between $90,000 and $120,000.
In addition to the base salary, you will be eligible for an annual discretionary performance bonus, and a comprehensive benefits package.
What We Value
We recognize that not every candidate will meet every qualification listed. If you’re excited about this role and believe you have relevant experience or transferable skills, we encourage you to apply. We value curiosity, a growth mindset, and a commitment to collaboration.
Equal Opportunity Employer
ClearView Healthcare Partners ("CV") is an Equal Opportunity employer. All qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law.