Trade Desk Associate - must be willing work 10:30am - 7:30pm CST

Job Description:

Building trusted markets — powered by our people.

At Cboe, we inspire our people to solve complex challenges together because what we do matters. We provide the financial infrastructure that powers the global economy. As a leading provider of market infrastructure and tradable products, Cboe delivers cutting-edge trading, clearing and investment solutions to market participants around the world.

We’re building inclusive ways to support professional and personal development while strengthening the trust we’ve earned as a global market leader. Our teams are empowered to share ideas, actively pursue them and bring on a challenge. As champions of internal mobility and access to opportunity, we encourage our people to “go for it” and equip our managers with the training to coach their teams to the next level. Our Associate Resource Groups champion diversity, equity and inclusion, giving employees a safe space to network, share ideas and create opportunities.

Sound like the place for you? Join us!

Please note: The candidate selected must be willing to work 10:30am CST - 7:30pm CST Monday through Friday. To support strong partnership and team connection, this role follows a four day in office work model.

Role Overview

The Associate, Trade Desk is an entry-level role designed for individuals eager to build a career at the intersection of financial markets and technology. Under the guidance of senior Trade Desk staff, this role supports the day-to-day operational oversight of one or more Cboe exchange trading platforms (e.g., BYX, BZX, C1, C2, CFE, EDGA, EDGX) across asset classes including equities, options, futures, and foreign currencies. Associates in this role will develop foundational expertise in market structure, platform operations, and customer support while working collaboratively with experienced colleagues and internal teams. This role reports to the Trade Desk Manager.

Your responsibilities will be:

Platform Monitoring & Operations Support

• Assist with daily system checks and review of audit logs under the guidance of senior team members to help verify system changes and confirm platforms are operating as expected
• Monitor production, disaster recovery, and certification/test environments and escalate anomalies or known issues to experienced staff in a timely manner
• Support the delivery of live updates to customers and internal teams related to system and trading issues
• Learn and apply standard operating procedures to assist in resolving routine platform issues

Customer & Exchange Support

• Assist in providing first-level customer support related to platform behavior, order processing, market structure, and feature/function inquiries
• Support exchange platform operations including order cancel requests, clearing support requests, and client onboarding activities under supervision
• Help monitor auctions/rotations and assist with block trade and ECRP support as directed

Data & Analysis

• Use SQL and UNIX shell tools under supervision to query databases and examine log files in support of data gathering and basic reporting tasks
• Assist in documenting findings and preparing reports for customers and business teams as needed

Process & Documentation

• Update internal technical procedures and operational documentation within the Operations team’s Confluence space under the direction of senior staff
• Support weekend industry testing participation as needed

Collaboration & Learning

• Develop working knowledge of Cboe’s exchange platforms, APIs (market data, order entry, web service), and operational workflows through on-the-job training and mentorship
• Build internal relationships with colleagues across Operations, Technology, and Business teams to exchange information and support team goals
• Perform other related duties as required or requested

The ideal candidate has

• Bachelor’s degree preferred in Computer Science, Computer Engineering, Software Engineering, Business, Financial Services, Communications, or a related discipline
• 0-2 years professional experience required; internship, coursework, or academic project experience in financial services, technology, or a related field is a plus
• FINRA Security Industry Essentials Examination (SIE) and Series 57 licenses, or the ability to obtain within the first 8 months of service, required
• Basic familiarity with SQL or UNIX shell environments (coursework or personal experience accepted)
• Strong eagerness to learn financial market concepts, trading systems, and technical support workflows
• Effective written and verbal communication skills with the ability to clearly relay information to internal colleagues and customers
• Ability to follow documented procedures and standard practices with accuracy and attention to detail
• Demonstrated ability to work collaboratively in a team environment

The Cboe Experience

Whether you are just beginning your career or are a senior-level professional, working at Cboe will offer you countless opportunities to develop skills, make an impact through meaningful contributions, and gain rich experiences at an accelerated pace. By working collaboratively with smart, genuine and hardworking colleagues, you will build enduring relationships through frequent collaboration that will serve you well throughout your career, regardless of your chosen path.  And, along your exceptional career journey at Cboe you’ll receive amazing benefits and robust rewards.

Benefits and Perks

We value the total wellbeing of our people – including health, financial, personal and social wellness. We believe standard benefits like health insurance and fair pay are a given at any organization. Still, you should know we offer:

• Fair and competitive salary and incentive compensation packages with an upside for overachievement
• Generous paid time off, including vacation, personal days, sick days and annual community service days
• Flexible, hybrid work environment, where you choose where and how you work
• Health, dental and vision benefits, including access to telemedicine and mental health services
• 2:1 401(k) match, up to 8% match immediately upon hire
• Discounted Employee Stock Purchase Plan
• Tax Savings Accounts for health, dependent and transportation
• Employee referral bonus program
• Volunteer opportunities to help you give back to your communities

Some of our employees’ favorite benefits and perks include:

• Complimentary lunch, snacks and coffee in any Cboe office
• Paid Tuition assistance and education opportunities
• Generous charitable giving company match
• Paid parental leave and fertility benefits
• On-site gyms and discounts to other fitness centers

More About Cboe

We’re reimagining the future of the workplace by focusing on what matters most, our people.  Our journey is an inclusive one. We’re investing deeply in leadership programs and career development initiatives that ensure everyone has an equal chance to succeed. We celebrate the diversity in our communities, inside and out, and welcome new perspectives with equity, inclusion and belonging.

We work with purpose, solving problems with ingenuity, collaboration, and a lot  of passion. We’re an engaged and excited team connecting markets across borders and embracing growth in all its forms to achieve incredible outcomes.

Learn more about life at Cboe on our website and LinkedIn.

Equal Employment Opportunity
We're proud to be an equal opportunity employer - and celebrate our associates' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status.

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This position is not eligible for visa sponsorship. Candidates must be legally authorized to work in the United States without the need for employer sponsorship now or in the future.

Salary Ranges (applicable for US locations only)

This role may also be eligible for annual incentive compensation and, where applicable, participation in Cboe's long-term equity programs.

Additional information about Cboe's total rewards program, including benefits and other compensation components, can be found here: Total Rewards at CBOE.​
 

Any communication from Cboe regarding this position will only come from a Cboe recruiter who has a @cboe.com email or via LinkedIn Recruiter. Cboe does not use any other third party communication tools for recruiting purposes.