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(12 month contract) Analyst - HR Operations & Solutions - APAC

Capital Group · Tokyo · Japan

Join Capital Group in Tokyo as a 12‑month contract HR Operations & Solutions Analyst. Champion diversity, drive process excellence, and shape HR solutions across APAC while enjoying competitive compensation and flexible benefits.

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I can be myself at work.

I can influence my income.

I can be myself at work.

You are more than a job title. We want you to feel comfortable doing great work and bringing your best, authentic self to everything you do. We value your talents, traditions, and uniqueness—and we’re committed to fostering a strong sense of belonging in a respectful workplace.

We intentionally seek diverse perspectives, experiences, and backgrounds, investing in a culture designed to celebrate differences. We believe that belonging leads to better outcomes and a stronger community of associates united by our mission. At Capital, we live our core values every day: Integrity, Client Focus, Diverse Perspectives, Long-Term Thinking, and Community.

I can influence my income.

You want to feel recognized at work. Your performance will be reviewed annually, and your compensation will be designed to motivate and reward the value that you provide. You’ll receive a competitive salary, bonuses and benefits. Your company-funded retirement contribution will factor in salary and variable pay, including bonuses.

I can lead a full life.

You bring unique goals and interests to your job and your life. Whether you’re raising a family, you’re passionate about where you volunteer, or you want to explore different career paths, we’ll give you the resources that can set you up for success.

Enjoy generous time-away and health benefits from day one, with the opportunity for flexible work options

Receive 2-for-1 matching gifts for your charitable contributions and the opportunity to secure annual grants for the organizations you love

Access on-demand professional development resources that allow you to hone existing skills and learn new ones

I can succeed as a (12month contract) APAC HR Operations & Solutions Analyst.

HR Support

Managing multiple in-take channels, acts as point of contact for HR-related questions from CG associates across levels and colleagues in other HR functions, providing guidance as and when appropriate; Refers questions to appropriate resources as applicable or directs the associate or manager to the adequate person or team as needed.

Serves as a subject matter expert on Human Resources policies, processes and tools; partners with other HR functions as needed  

Provides consultation to the broader HR team to ensure accuracy and true intent within the system

Provides local support to HR functions if they are not represented locally (e.g. GMG, benefits, etc); provides advice on local complexities to global HR team members.

Process & Associate Life Cycle Management

Manages end-to-end processes related to associate’s movements from offer to termination;

Manages end-to-end processes related to associates’ personal life events.

Manage processes, documents and data in accordance with data privacy expectations and data integrity principles.

Uses and improves existing tools and processes and participates to the design and implementation of new ones; seeks to continuously improve processes and documents and workflow with a lens on increased efficiency and customer experience

Participates in regional or global projects as assigned

Benefits & leave administration

Day-to-day administration of benefits in accordance with local requirements and processes, including sharing the relevant information with payroll on time and accurately.

Management of absences in line with each country’s requirement, including absence tracking, occupational health when relevant, informing payroll when payment implications as needed

Providing data & insights to drive our benefits & associate management strategy 

Peer Support

Assists with onboarding, mentoring, and training HR Operations associates on process changes and/or new department initiatives; may customize training based on audience 

Proactively shares learnings with the Europe & APAC team as applicable   

Assists the other HR Operations teams as and when needed 

Reporting and Analytics

Generates ad hoc reports and identifies actionable insights through data analysis 

I am the person Capital Group is looking for.

Independence & Oversight  Contributes ideas in meetings for project or process improvement and participates in discussions about new ideas​  Prioritizes work, with guidance as needed​  Exercises autonomy by making independent decisions and taking ownership of tasks and projects  Business Acumen  Able to understand clients, operations, capabilities, strategy, and goals   Basic understanding of CG products and business processes, and how they apply to the client group  Communication, Collaboration & Influence  Demonstrates emotional intelligence; communicates thoughts with clarity and cohesion   Voices concerns, offering constructive criticism or challenging the status quo; willing to take risks   Learns and applies foundations of change management  Consulting [incl. Judgement & Decision-Making]  Demonstrate curiosity. analyzes information and uses logical reasoning to recommend or decide on a best course of action​  Delivers change as needed, escalates substantial resistance​  Open and willing to partner  Functional Expertise   Applies HR functional concepts into practice with guidance   Shares HR functional concepts and processes with team  Project Management   May contribute to a workstream or short-term less complex project by identifying the critical path and key risks, acting as a thought partner, and holding others accountable    Reporting & Analytics   Capability to mine and utilize data to test and prove business related hypotheses, and support decision-making (includes knowledge of existing reports and dashboards, and ability to accurately extract requested information by leveraging proper tools and resources)    Values Differences & Empowers Others   Respects diverse inputs and demonstrates curiosity and participation in DE&I activities   Contributes to a safe space and positive environment  Global & Strategic Mindset   Prioritizes goals beyond immediate tasks; adjusts plans as situations evolve; considers broad implications    Resourcefulness & Adaptability  Identifies and troubleshoots potential obstacles during projects; experiments with fresh approaches; willing and able to help others in the face of challenges​  Tech savy and able to find answers to technology-related questions and challenges​  Demonstrates strong learning agility; adjusts to shifting priorities and unexpected situations; open-minded to other perspectives 

I can apply in less than 4 minutes.

I can learn more about Capital Group.

At Capital Group, the success of the people who invest with us depends on the people in whom we invest. That’s why we offer a culture, compensation and opportunities that empower our associates to build successful and prosperous careers. Through nine decades, our goal is to improve people’s lives through successful investing. We know that our history is a testament to the strength of the people we hire. More than 9,000 associates in 30+ offices around the world help our clients and each other grow and thrive every day. Find us on LinkedIn, Instagram, YouTube and Glassdoor. ‎ 

Compensation details

In addition to a highly competitive base salary, per plan guidelines, restrictions and vesting requirements, you also will be eligible for an individual annual performance bonus, plus Capital’s annual profitability bonus plus a retirement plan where Capital contributes 15% of your eligible earnings.

You can learn more about our compensation and benefits here .

* Temporary positions in the United States are excluded from the above mentioned compensation and benefit plans.

We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As equal opportunity employers, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law.

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