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Senior AI Business Consultant – hybrid role in London, driving AI transformation in finance.
Join Capco to embed GPT, Copilot and AI across banking, asset management and insurance.
AI Business Consultant / Senior Consultant
Location: London (Hybrid) | Practice Area: Business Consulting | Type: Permanent
Help financial services organizations turn AI ambition into practical business transformation
The Role
Join Capco’s Business Consulting practice, supporting leading financial services organizations as they adopt and scale AI capabilities across their businesses. This role sits at the intersection of business transformation, AI enablement, and delivery consulting, helping clients identify practical opportunities to embed tools such as GPT, Copilot, and broader AI/ML solutions into day-to-day operations.
You will work closely with stakeholders across business, operations, technology, risk, and compliance teams to support the delivery of AI-enabled transformation initiatives. The role combines elements of business consulting, change management, project delivery, and AI commercialisation, with a strong focus on helping organizations confidently and responsibly adopt emerging technologies through practical, human-led delivery.
What You’ll Do
Support financial services clients in identifying and delivering AI-enabled opportunities that improve operational efficiency, employee productivity, and business innovation using approved AI tools and practical automation where they add value
Partner with stakeholders to translate business challenges into practical AI use cases, supporting workshops, requirements gathering, delivery coordination, and implementation activities
Contribute to AI transformation initiatives across Banking & Payments, Capital Markets, Wealth & Asset Management, or Insurance, helping clients embed AI into workflows, operating models, and business processes
Work alongside cross-functional teams including product owners, engineers, data specialists, risk, and compliance teams to support the testing, validation, and rollout of AI-enabled solutions with human-in-the-loop review and appropriate controls
Deliver stakeholder engagement, training, communications, and change adoption activities that help organizations scale AI capabilities safely and effectively while encouraging responsible experimentation and adoption
What We’re Looking For
Experience working within financial services environments, with SME-level exposure to Banking & Payments, Capital Markets, Wealth & Asset Management, or Insurance
Strong understanding of AI tools and the wider AI/ML ecosystem, including GPT, Copilot, generative AI, NLP, and emerging AI-enabled productivity solutions as well as practical AI-infused ways of working
Experience supporting transformation programmes, product delivery, or process improvement initiatives, with exposure to responsibilities aligned to Business Analysis or Project Management
Ability to engage confidently with stakeholders across business and technology teams, translating complex concepts into clear, practical, and commercially relevant outcomes
Collaborative and adaptable mindset, with an interest in helping organizations navigate the people, governance, risk, and change aspects of AI adoption within regulated environments and curiosity to experiment responsibly with approved AI tools
Bonus Points For
Previous consulting or advisory experience within a professional services environment
Experience supporting AI/ML delivery, AI commercialisation, workforce enablement, or organisational change initiatives within financial services including practical use of AI tools to improve delivery quality or speed
Familiarity with AI governance, model risk management, responsible AI principles, or regulatory considerations relating to AI adoption
Exposure to Agile delivery methodologies, enterprise transformation programmes, or AI product development lifecycles
Experience with tools and platforms such as Microsoft Copilot Studio, Power Platform, Power Automate, or enterprise AI ecosystems and using them to support productivity or workflow improvement
Why Join Capco
Deliver high-impact transformation programmes for leading financial services organizations
Work in a collaborative, flat, and entrepreneurial consulting culture
Access continuous learning, training, and industry certifications
Be part of a team shaping the future of AI-enabled business transformation
Help organizations unlock the value of AI through practical, people-focused change
Benefits
Core Benefits: Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover.
Mental Health: Easy access to CareFirst, Unmind, Aviva consultations, and in-house first aiders.
Family-Friendly: Maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement.
Holiday Flexibility: 5 weeks of annual leave with the option to buy or sell holiday days based on your needs.
Continuous Learning: Minimum 40 Hours of Training Annually, plus a Business Coach assigned from Day One to support your development and career growth.
Inclusion at Capco
We’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration – a mindset that shapes how we work with clients and each other every day.