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Executive Assistant – support BCG Managing Director & Partner in Kuala Lumpur, coordinate calendars, travel and confidential admin tasks.
Mid-level role requiring 5+ years experience, strong Microsoft Office skills, and the ability to multitask in a fast‑paced consulting environment.
Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation‑inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom‑line impact.
To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading‑edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.
What You’ll Do
The Executive Assistant (EA) provides administrative support to Managing Director & Partner, taking full responsibility for maintaining their demanding schedules. The goal is to leverage the Managing Director & Partner’s time and to enable her/him to successfully serve BCG clients by being an integral member of the client service team. Tasks will vary, depending on the Managing Director & Partner’s working styles and the existing workload. The duties described below make up a typical, but not necessarily complete list. In addition, the EA works is part of the wider Southeast Asia EA team setting, and each EA needs to coordinate and cooperate with other EAs to ensure that work is completed. Overall, the EA should work in support of the partner group, each other, the office, and BCG as a whole in a manner consistent with BCG’s stated values.
- Manage complex calendars, with an understanding of business priorities to offer alternatives, trade‑offs and consideration of the most efficient use of Managing Director & Partner’s time and provide timely reminders as necessary.
- Schedule, coordinate and oversee a wide variety of internal/external meetings/events (local, offsite or virtual).
- Documentation: organize any needed material in advance of the meetings, maintain files/record keeping systems and confidential files
- Organize travel arrangements; anticipate and coordinate travel and logistics needs.
- Prepare and submit timesheets and expenses for Managing Director & Partner (MDP) in accordance with company guidelines.
- Support business objectives under guidance by building working relationships with clients and client assistants to facilitate information flow and scheduling.
- Establish and maintain systems to organize and manage details to ensure accuracy in all aspects.
- Receive, screen, and sort according to priority all incoming mail; respond promptly to inquiries as needed.
- Support case teams, internal committees, and practice area activities and information requests.
- Maintain highest levels of internal and external confidentiality.
- Provide general administrative support: typing, telephone support, mail, copying, filing, calendar functions and e‑mail distribution lists, maintaining marketing and any other databases as instructed from time to time.
- Provide back‑up assistance to other EAs and Reception Desk as needed.
- Increasingly leverage AI and digital tools to support scheduling, correspondence drafting, and information management, freeing up time for higher‑judgment priorities.
Please note that this position is not restricted to the responsibilities above and the job scope and responsibilities are subject to change.
What You’ll Bring
Ideally, minimum of 5 years of work experience gained in a professional services environment
Preferred: Previous experience in supporting C-level executives, particularly CEOs.
Able to multi-task in a fast‑paced, deadline driven, service‑oriented environment
Secretarial diploma or equivalent in related fields
Team player yet able to work independently, with demonstrated ability to be flexible, responsive and to take initiative
Demonstrate strong interpersonal skills – able to work effectively with all levels of staff
Convey a strong positive personal and professional image with excellent standards of professional behavior and ethics
Strong organizational skills, ability to set priorities, display attention to details and is tenacious with follow‑ups
Excellent oral and written communication skills in English
Consistently handle situations with tact and patience, and able to work well under pressure
Highly motivated, energetic and resourceful
Strong customer service orientation – responds to customers’ needs with a sense of urgency, and with a “How can I help” mindset.
Able to work beyond normal office hours (sometimes weekends) during peak periods
Excellent typing skills with strong Microsoft Office skills, especially in Word, Excel, Powerpoint
Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
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