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Lead Global IT Software Engineer Director at BCG, overseeing Dynamics 365 Sales implementation in government cloud.
Drive solution architecture, vendor governance, and secure, compliant CRM delivery.
Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation‑inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom‑line impact.
To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading‑edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.
What You'll Do
As part of BCG's Global IT organization, you will serve as the senior technology leader for a Dynamics 365 Sales implementation in a government cloud environment, accountable for solution direction, delivery governance, and the quality of vendor‑executed engineering work. You will balance strategic leadership, platform expertise, and strong execution oversight to deliver a secure, compliant, and scalable CRM capability.
Key responsibilities include:
- Lead end-to-end technical delivery for a Dynamics 365 Sales implementation, ensuring the solution architecture, configuration, custom development, and integrations align to business goals and enterprise standards
- Oversee multiple vendors and system integrators responsible for design, build, test, deployment, and release activities, holding partners accountable for scope, quality, timelines, and engineering discipline
- Establish governance for solution design decisions, environment strategy, release management, defect triage, risk tracking, and dependency management across internal and vendor teams
- Ensure the implementation is designed for government cloud requirements, including security, compliance, data handling, access controls, and platform constraints relevant to regulated environments
- Drive architecture and design reviews covering Dynamics 365 Sales, Dataverse, Power Platform components, integrations, data migration, reporting, and surrounding enterprise systems
- Partner with product, business, security, architecture, and compliance stakeholders to translate requirements into a delivery roadmap and implementation approach that is both scalable and supportable
- Provide executive‑level visibility into delivery health, key decisions, risks, issue remediation, and vendor performance
- Guide cutover, deployment readiness, hypercare, and transition to support, ensuring long‑term operability, maintainability, and adoption of the platform
- Define and evolve the long‑term CRM platform strategy, ensuring alignment with enterprise architecture standards, future business needs, and technology modernization objectives
What You'll Bring
10+ years of experience leading enterprise CRM or customer platform initiatives, including significant hands‑on and leadership experience with Microsoft Dynamics 365 Sales
Demonstrated experience leading large‑scale implementations involving external vendors, system integrators, or blended delivery teams
Strong understanding of Dynamics 365 Sales architecture, Dataverse, security model, integration patterns, data migration, and environment management
Experience delivering solutions in a government cloud or similarly regulated environment, with awareness of compliance, security, and operational constraints
Strong judgment in technical trade‑offs, delivery risk management, and issue escalation across complex, multi‑stakeholder programs
Ability to communicate effectively with engineering teams, business stakeholders, senior leadership, and vendor partners
U.S. citizenship and ability to satisfy government security clearance requirements
Preferred qualifications
Experience with Dynamics 365 in GCC, GCC High, or other FedRAMP‑aligned cloud environments
Experience overseeing implementations subject to FedRAMP, NIST, CUI, or comparable public‑sector security standards
Experience with Azure‑based integration patterns, API‑led architecture, identity and access management, and DevOps processes supporting enterprise SaaS platforms
Knowledge of Power Platform capabilities, including Power Automate, model‑driven apps, and governance considerations in regulated environments
Relevant Microsoft certifications in Dynamics 365, Power Platform, Azure, or Solution Architecture
Who You'll Work With
You will partner with Product Owners, Portfolio Leaders, Enterprise Architects, Security and Compliance teams, and senior engineering leaders across BCG. You will influence enterprise CRM strategy, lead cross‑functional decision making, and work closely with external delivery partners to ensure successful implementation and long‑term platform success.
Additional info
*** For US locations only ***
In the US, we have a compensation transparency approach.
Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below.
The base salary range for this role begins at $166,000 in our lowest cost US region and goes up to $201,500 in our highest cost US region. Your recruiting contact can share more about the specific salary range for your preferred location during the hiring process.
This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high‑end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness.
In addition to your base salary, your total compensation will include a bonus of up to 30% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years.
All of our plans provide best in class coverage:
- Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children
- Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs
- Dental coverage, including up to $5,000 in orthodontia benefits
- Vision insurance with coverage for both glasses and contact lenses annually
- Reimbursement for gym memberships and other fitness activities
- Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan
- Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement
- Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month)
- Paid sick time on an as needed basis
Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
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