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JOIN BCG AS A GLOBAL IT SOLUTION ARCHITECT EXPERT SENIOR MANAGER IN HEREDIA, LEADING DIGITAL TRANSFORMATION AND AI‑DRIVEN COLLABORATION.
SHAPE ENTERPRISE‑WIDE COLLABORATION ECOSYSTEMS AND DRIVE SECURE, SCALABLE SOLUTIONS ACROSS MICROSOFT 365 AND BEYOND.
Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation‑inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom‑line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading‑edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.
What You’ll Do
To realize our digital transformation, we need to evolve not only our technology platforms, but also how we design, connect, and scale collaboration experiences across the firm. Delivering a connected, intelligent, and secure collaboration ecosystem is critical to enabling BCG teams to work faster, smarter, and with greater impact. As a Solution Architect within the Digital Collaboration portfolio, you will define, design, and validate technology solutions that operate across a complex ecosystem of collaboration, messaging, productivity, and AI‑enabled tools. You will act as a decision facilitator, integrator, and thought leader, helping product teams navigate trade‑offs and design solutions that are scalable, secure, and aligned to enterprise strategy. Digital Collaboration is one of BCG’s most strategic and expansive portfolios, spanning Microsoft 365, email, messaging platforms, collaboration tools, and emerging AI capabilities. In this role, you will bridge enterprise architecture, product teams, and engineering, ensuring that solutions are not designed in isolation but as part of an integrated collaboration ecosystem. You will play a key role in shaping cross‑platform architecture, connecting Microsoft and non‑Microsoft tools (e.g. Slack, Zoom, Miro, others), defining integration patterns, and ensuring consistent user journeys across collaboration experiences. You will contribute to the evolution of AI‑powered collaboration, supporting adoption and integration, ensuring that architecture decisions enable scalable, secure, and context‑aware experiences across the portfolio. In addition, you will support the transformation of internal applications and workflows, including the evolution of new and emerging solutions into more integrated, user‑centric and modular architectures. Your responsibilities will include: Designing end user solution architectures that optimize for integration, usability, security, and scalability Facilitating architectural decisions and documenting them through structured artifacts that preserve context, rationale, and decision traceability Designing solutions that adhere to enterprise architecture standards and guardrails, aligning stakeholders around scalable and consistent architectural outcomes Identifying cross‑squad dependencies and resolving architectural misalignments Supporting product squads in translating business problems into scalable technical solutions Contributing to the architectural runway through epics, patterns, and reusable designs Researching emerging technologies and evaluating their applicability within the DC ecosystem You will also be expected to drive clarity and alignment through strong communication and storytelling, ensuring that complex architectural concepts are understood by both technical and non‑technical stakeholders.
YOU’RE GOOD AT
To be successful, you bring strong architecture experience combined with the ability to operate in a highly distributed, fast‑moving, and product‑driven environment. You excel at: Architecture & Problem Solving Translating complex business problems into clear, scalable solution architectures Applying systems thinking across multiple platforms and domains Evaluating trade‑offs and making pragmatic, outcome‑driven decisions Communication & Storytelling (Key skills) Explaining complex technical concepts in a clear and compelling way Structuring and communicating architecture decisions effectively Facilitating discussions across product, engineering, and leadership Driving alignment through influence rather than authority Collaboration & Leadership Working closely with Product Owners, Engineers, Stakeholders, and other Architects Leading with clarity and confidence in dynamic and evolving environments Building strong relationships across squads and portfolios Self‑Learning & Curiosity Continuously learning new tools, platforms, and technologies Proactively exploring emerging trends (AI, SaaS, integrations) Demonstrating a strong ownership mindset for personal and team growth Execution & Delivery Operating effectively in Agile environments Supporting teams by enabling faster, clearer decision‑making and delivery Balancing speed and quality in architectural decisions
What You’ll Bring
Education and Certifications Bachelor’s or higher degree in Computer Science, Engineering or related field 7+ years of experience in IT architecture or solution design Experience in Digital Workplace, Collaboration or SaaS ecosystem Certifications preferred (Desired): Microsoft Certified: M365 / Azure Architecture or Cloud certifications Security and compliance certifications (nice to have) Copilot AI certification (nice to have) Functional/Technical Skills Solution Architecture Design across complex, multi-platform environments Architecture modeling (conceptual and logical) Target Conceptual and Logical Architecture design Automation / Workflow design Experience designing solutions across: Microsoft 365 (Teams, SharePoint, OneDrive, Outlook) Messaging & collaboration tools (Slack, Zoom, Miro, Trello, Jira) Strong understanding of APIs, webhooks, and SaaS integrations Demonstrated awareness of industry trends and collaboration technologies, with the ability to translate market insights into innovative, high‑impact solutions for the portfolio Understanding of modular, scalable application design Understanding of email routing, security, and compliance (Exchange, Mimecast or similar) Experience with creating and managing Architecture Assets such as Solution Designs, ADRs, and RAID logs to support structured decision‑making and context‑driven documentation Ability to align architecture decisions with data protection and governance frameworks Core Professional / Communication Skills Strong business and consultative mindset Excellent communication and storytelling skills Critical thinking and structured problem solving Systems thinking across platforms and domains Stakeholder management across technical and business teams Ability to influence decisions and drive alignment High level of ownership, accountability, and initiative
Who You’ll Work With
In this role, you will operate within a highly collaborative Agile environment, working closely with squads across the Workplace portfolios to shape and deliver integrated solutions. You will partner directly with: Product Owners/Managers to frame problems and align architecture with product outcomes Engineers to translate solution designs into implementable and scalable solutions Scrum Leads / Agile Coaches to align architecture work with delivery cadence and cross‑squad coordination You will also collaborate across the portfolio with: Key stakeholders (business and technical) to consult on solution designs, ensuring alignment, validating assumptions, and driving shared ownership of architectural decisions Chapter Leads and Technical Owners to ensure consistency and alignment Security, Data, UX, and Change teams to deliver solutions that are secure, compliant, and user‑centered Other Architects and Enterprise Architecture to drive cross‑portfolio integration and strategic alignment This role requires continuous interaction with both technical and non‑technical stakeholders, where clear communication, alignment, and strong storytelling are essential to drive decisions and ensure successful outcomes.
Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.