Global Product Team Lead Senior Director - Talent Acquisition, Alumni & Career Services

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Senior Director leading Product Innovation in Talent Acquisition & Alumni Services at BCG.

Drive AI‑enabled recruiting transformation and build high‑performing teams in London/hybrid role.

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation‑inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom‑line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading‑edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You’ll Do

BCG’s People Team is undergoing a multi‑year transformation to leverage technology and data to drive excellence across the function. This effort spans the full People ecosystem and represents a significant investment in evolving core processes and the operating model. As part of this broader agenda, this role sits within the Talent Acquisition and Alumni & Career Services space, driving innovation and impact in how BCG attracts, engages, and supports talent.

• Defining and driving the long‑term technology vision and product roadmap across TA and ACS.
• Leading and developing a high‑performing product team responsible for the design, delivery, and continuous improvement of digital products.
• Driving measurable impact by enhancing candidate, alumni, employee, and leadership experiences, while improving the efficiency and effectiveness of TA and ACS operations.
• Delivering innovative, reliable, and cost‑effective solutions that balance transformation, innovation, and operational excellence.
• Partnering with global and regional stakeholders to streamline and reimagine Talent Acquisition processes through an AI‑first lens, while enabling critical local differentiation.
• Leading the redesign of end‑to‑end recruiting processes by embedding AI across the candidate lifecycle (e.g., sourcing, engagement, assessment, and selection), aligned with BCG’s bionic talent vision and target candidate and recruiter experience.
• Shaping the end‑to‑end recruiting transformation roadmap by identifying and enabling key technologies aligned with BCG’s bionic talent vision and target candidate and recruiter experience.
• Leading design thinking and journey mapping initiatives to incorporate user insights across the recruiting lifecycle.
• Driving adoption and effectiveness of recruiting tools by partnering with Process Enablement Managers to define domain strategies (e.g., marketing, sourcing, assessment, ATS/CRM).
• Ensuring innovation is delivered within a responsible, secure, and compliant framework, including the use of AI.
• In close collaboration with the broader People Data & Tech team (including HR DPP, Data Governance, and People Analytics), you will be accountable for delivering business outcomes and customer value against defined KPIs.

This Product Team is part of the People Talent Portfolio that supports talent acquisition, alumni and career services, staffing, career development, mobility, learning and development, teaming and unlocking potential.

YOU’RE GOOD AT

Leading Digital Product of Talent Acquisition (TA) and Alumni & Career Services (ACS) Leading complex digital products, delivering measurable business outcomes, user value, and premium experiences. Defining and executing strategic roadmaps, including prioritization, backlog management, and OKR tracking. Managing investment trade‑offs, budgets, and resourcing models to maximize value creation. Partnering effectively with technical leadership to ensure reliable, high‑quality delivery. Building and Developing High‑Performing Teams Leading and developing multi‑disciplinary teams (HR and IT), including Product Owners and squad‑based delivery models (30 run‑the‑business resources; to be augmented for targeted change‑the‑business transformations). Coaching and enabling teams to adopt best‑in‑class product management practices. Structuring and evolving teams to align with strategic priorities and business needs. Fostering a culture of ownership, collaboration, and continuous development. Driving Transformation and Execution Leading complex initiatives end‑to‑end, from business case development through execution and stabilization. Managing scope, dependencies, timelines, and risks to deliver predictable, high‑quality outcomes. Engaging and Influencing Stakeholders Building strong relationships with senior stakeholders across global, regional, and local levels. Communicating complex topics clearly and driving alignment to enable decision‑making and action. Leading change and championing transformation across a global, matrixed organization. Driving Innovation Staying at the forefront of emerging technologies (e.g., GenAI, agentic AI, ML) and applying them pragmatically. Embedding innovation into product strategy and ways of working. Ensuring Risk Management and Compliance Navigating governance, compliance, and regulatory requirements in a complex environment. Driving responsible and ethical use of technology, including AI. Core Capabilities Delivering measurable business results and customer value. Taking a data‑driven, customer‑centric approach to decision‑making. Operating with transparency and clarity in communication. Demonstrating intellectual curiosity, adaptability, and continuous learning. Building influence across teams and senior stakeholders. Communicating with credibility and executive presence.

Core Capabilities

• Delivering measurable business results and customer value.
• Taking a data‑driven, customer‑centric approach to decision‑making.
• Operating with transparency and clarity in communication.
• Demonstrating intellectual curiosity, adaptability, and continuous learning.
• Building influence across teams and senior stakeholders.
• Communicating with credibility and executive presence.

What You’ll Bring

A minimum of 10 years of relevant experience, including a proven track record in a senior management role, leading large cross‑functional teams and solving complex problems with significant business impact.

Senior‑level experience in motivating, coaching, and developing cross‑functional teams.

Strong business or technical acumen and a deep strategic mindset.

A proven track record of delivering results and impact, ideally through technology‑driven initiatives.

A commitment to continuous improvement—for yourself and your team.

Excellent influencing skills to drive alignment across organizational levels.

Managing and developing global teams effectively. You are viewed as an inspiring leader, with a focus on growing your teams.

Strong knowledge of Microsoft Office applications including PowerPoint, Word, Excel. Appetite to leverage digital tools (especially AI).

Expertise across the end‑to‑end Talent Acquisition lifecycle: Recruiting Marketing, Engagement, Assessment, Sourcing. (a plus)

Experience with talent management systems, including ATS/CRM (eightfold.ai), LMS or performance management systems. (a plus)

Experience with agile methodologies and product management. (a plus)

Familiarity with HR processes, especially within BCG. (a plus)

Experience in consulting. (a plus)

Who You’ll Work With

The Global People Leadership Team, particularly functional leads of TA&ACS (global, regional and local)

The Tech Team Lead (TTL)—your right hand—responsible for translating business needs into technical solutions

The People Data Owner and Head of People Analytics—to deliver consistent, relevant data to employees and leaders

Your entire portfolio—to set direction, establish OKRs, and maximize value

BCG leadership—including EC/OC/OLT, regional leaders, and system leaders

BCG staff—your end customers

Legal

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E ‑ Verify Employer. Click here for more information on E‑Verify.