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Global Head of Hospitality: Lead Apollo's worldwide dining and client service program, ensuring luxury, efficiency, and strategic impact.
Executive role based in New York, overseeing global operations, budgets, and elite vendor partnerships.
Position Overview
The Global Head of Corporate Dining & Hospitality defines and delivers a best-in‑class hospitality experience across the firm’s global offices. Operating in a high-performance, client-focused environment, this leader ensures that employees and external stakeholders receive exceptional service, discretion, and consistency aligned with top-tier luxury hospitality standards.
In an alternative asset management environment where time, discretion, and performance are paramount, hospitality is more than a benefit—it is infrastructure and core to our firm culture. A best-in‑class dining program reduces friction in the workday, enhances collaboration, and reinforces the firm’s commitment to excellence. This role ensures that every interaction, whether a quick team meal or a critical investor meeting, reflects the firm’s standards and values.
This role oversees a fully subsidized, market‑leading employee dining program that serves as a strategic differentiator in talent attraction, retention, and daily productivity. The position also has global responsibility for client-facing hospitality, reception, conference services, and wellness across the firm’s primary offices in New York, Greenwich, El Segundo, London, and Mumbai. The ideal candidate is a visionary, operationally strong leader with experience managing complex organizations, executing high-impact events, and leading high-performing teams. The role requires upholding the firm’s exacting standards while driving efficiency, consistency, and innovation. With executive oversight of dining, hospitality services, reception, the client conference center, and fitness & wellness, this leader ensures that every experience reflects the excellence, precision, and professionalism of the Apollo brand.
Primary responsibilities
Strategic Leadership
Lead an established global hospitality program aligned with the firm’s brand: understated, high-touch, and execution-focused
Guest Experience
Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues
Position dining and hospitality as a core employee benefit and productivity driver
Establish further global standards with flexibility for regional nuance
Serve as a trusted partner to senior leadership on workplace experience and client engagement
Partner with the firm’s Regional Heads of Workplace Operations and the Global Head of Design & Construction to bring new locations online
Set clear KPIs and dashboards; monitor, audit, and course-correct to ensure alignment with strategic goals
Employee Dining Program (Flagship Responsibility)
Design and oversee a best-in-class, fully employer-funded dining program across all offices
Own operational performance across all regions, ensuring cohesion and consistency
Ensure seamless, high-quality daily service with no-friction access for employees (speed, consistency, availability)
Curate elevated, rotating menus that balance: premium quality and variety, health and wellness, and efficiency for fast-paced schedules
Benchmark against top peer firms, private clubs, and luxury hospitality operators
Continuously refine the program using feedback, utilization data, and evolving workforce expectations
Client & Executive Hospitality
Deliver discreet, high-touch hospitality for investor meetings, board engagements, and senior leadership interactions
Coordinate executive visits, high-profile client meetings, and international delegations with exceptional attention to detail.
Oversee client-facing venues and VIP service standards (white-glove where appropriate, invisible where expected)
Ensure absolute confidentiality and precision execution for key meetings and events
Partner strategically with Workplace Operations, Security, Investor Relations, Human Capital, Executive Assistants, and senior stakeholders to ensure seamless, integrated guest experiences.
Global Operations & Vendor Management
Select and manage best-in-class hospitality vendors, chefs, and operators in each market
Negotiate and manage significant global budgets while maintaining uncompromising quality
Implement consistent service standards, reporting, and performance management
Design & Workplace Integration
Partner with Real Estate and Workplace teams to design institutional-quality dining spaces that reflect the firm’s brand
Ensure layouts support both efficiency (high throughput) and discretion (private dining, executive areas)
Influence kitchen capabilities to support premium, flexible service models
Standards, Risk & Compliance
Maintain rigorous global standards for food safety, hygiene, and regulatory compliance
Establish protocols for crisis management, supply chain disruptions, and business continuity
Ensure operational resilience across all locations
Qualifications & Experience
Experience
15+ years in senior hospitality leadership within private equity / financial services environments, luxury hotels, private clubs, and/or high-end corporate dining programs
Proven history of scaling operations and operational transformation
Proven experience running multi-location, premium, employer-subsidized dining programs
Experience operating in high-discretion, high-expectation environments
Capabilities
Exceptional interpersonal, verbal, and written communication skills
Passion for working with people, creating amazing experiences, and leading with a hospitality mindset
Ability to lead through ambiguity, build structure, and adapt in evolving environments
Ability to balance white-glove service with operational efficiency at scale
Strong financial and commercial acumen; understands cost discipline without compromising experience
Deep vendor network and ability to source elite culinary and service talent globally
Executive presence; comfortable interfacing with C-Suite, partners, investors, and other senior leadership
Takes initiative and leads proactively, with a constant focus on continuous improvement
Strong organizational and project management skills
Thrives in a fast-paced, dynamic work environment
Willingness to work outside normal business hours
Key Competencies
- Strong knowledge of facilities management and day-to-day workplace operations
- Discretion and judgment in sensitive, high-profile environments
- Detail orientation with uncompromising standards
- Speed, responsiveness, and problem-solving under pressure
- Global mindset with local cultural fluency
- Ability to translate hospitality into a strategic business advantage
Success Metrics
Employee utilization and satisfaction with the dining program
Seamlessness and quality of daily service (speed, availability, consistency)
Senior leadership and client feedback on hospitality experience
Vendor performance and operational reliability
Effective cost management relative to program scale and quality
Pay Range
250,000 - 300,000
T he base salary range for this position is listed above. This position is also eligible for a discretionary annual bonus based on personal, team, and Firm performance. Compensation ranges are based on several factors including job function, level, and geographic location. Final offer amounts are determined by multiple factors including candidate experience and expertise, and may vary from the amounts listed here.
Apollo Global Management Equal Opportunity Statement
Apollo Global Management, Inc. (together with its subsidiaries and affiliates) is committed to championing opportunity.
The firm and its affiliates comply with applicable discrimination and equal opportunities legislation in all of its jurisdictions and do not discriminate in employment or recruitment based on race, color, religion, gender, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or any other protected characteristic under applicable law.
The contents of the qualifications and experience section of this job description are a guideline only. If an applicant can otherwise demonstrate their suitability for the role they will be considered.