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Enterprise IAM Architect, Global

AIG · Dublin · Ireland

Senior Enterprise IAM Architect in Dublin – shape global identity & access strategy, lead architecture, and drive security innovation. Lead portfolio governance, define CIAM target state, and deliver measurable risk reduction across AIG’s global enterprises.

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Senior Enterprise IAM Architect in Dublin – shape global identity & access strategy, lead architecture, and drive security innovation.

Lead portfolio governance, define CIAM target state, and deliver measurable risk reduction across AIG’s global enterprises.

Enterprise IAM Architect, Global

Enterprise IAM Architect, Global

Location: can be based in one of our AIG offices in London (UK), Dublin (Ireland), Reston, VA (USA), or Charlotte, NC (USA)

Location: can be based in one of our AIG offices in London (UK), Dublin (Ireland), Reston, VA (USA), or Charlotte, NC (USA)

Make your mark in Information Technology

At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Security Office (ISO) works closely with the Information Technology (IT) team equipping our colleagues with the latest tools to complete their work efficiently, with the highest standards of excellence. The team is responsible for shielding the company’s systems from security risks, while designing technology strategies that enable AIG’s businesses to achieve their goals. Innovation in IT drives innovation across the organization.

How you will create an impact

The Enterprise IAM Architect is accountable for defining and governing the enterprise Identity and Access Management (IAM) target state and shaping the transformation portfolio required to achieve it. This role sits within the Information Security Office (ISO), within the Enterprise Security Architecture function, focusing on process design, risk reduction, control effectiveness, and measurable business value.

AIG currently operates an identity ecosystem that includes (as representative examples) technologies such as Microsoft Entra ID, hybrid Active Directory, Okta (Workforce and Customer Identity), SailPoint IdentityIQ (IIQ), Microsoft Intune, Windows Hello for Business, and HYPR. These are examples of the current operating environment; however, the role is not product-bound and is expected to remain outcome- and value-led.

Delivery & Engagement Model

IAM delivery execution is managed through the ISO Program Management Office (PMO) in partnership with the relevant engineering, operational teams (e.g. IAM, security, infrastructure, and applications) and the business. This role shapes and governs delivery by defining architectural intent, control outcomes, sequencing, and design governance—ensuring initiatives remain aligned to roadmap objectives and value/risk outcomes.

The Global, Enterprise IAM Architect will focus on group managed entities (e.g. US, EMEA and UK) and will support and guide the non-group managed entities (e.g. Israel, China).

Strategic Accountability

You will be accountable for:

Defining and maintaining the workforce IAM and customer IAM (CIAM) strategy and target-state architecture

Developing and governing multi-year roadmaps, including transition states and sequencing

Working with other domain leads and architects to define IAM-related projects and transformation initiatives

Translating capability gaps and risk exposure into structured, fundable initiatives aligned to enterprise priorities

Establishing outcome measures and architectural guardrails to ensure initiatives deliver measurable risk and control improvements

Providing architectural governance and approval for identity-related initiatives, including standards, patterns, design reviews, and exception management

Ensuring alignment with wider enterprise security architecture direction, risk appetite, and regulatory obligations

Owned Accountability

In collaboration with other domain leads, architects, delivery stakeholders, operations, engineering and the ISO PMO, you own the development of identity-related project and program charters, including:

Strategic rationale and business justification

Risk reduction objectives and control outcomes

Scope boundaries, assumptions, and architectural intent

Success metrics and measurable value realization

Dependencies, sequencing, and transition planning

Alignment to enterprise portfolio/funding governance processes

You will ensure initiatives are well-framed, justifiable, architecturally coherent, and outcome-based before entering execution.

Core Responsibilities

Identity & Access Architecture & Control Design

Define the workforce IAM and CIAM target state architectures, controls, standards, principles, and design patterns

Develop identity response strategies for emerging technologies, including IAM implications for Agentic AI and autonomous systems (e.g. non-human identities)

Authentication & Endpoint-Integrated Identity

Define and steer phishing-resistant and passwordless strategy (e.g., FIDO2/WebAuthn, device-bound authentication, platform authenticators)

Define endpoint-integrated trust models in partnership with endpoint/EUC teams (e.g., Intune device posture, compliant device enforcement, conditional access integration)

Technology Optimization, Value Realization & ROSI

As part of ongoing architecture governance, continuously evaluate and re-evaluate identity technologies and investments to maximise Return on Security Investment (ROSI), drive cost efficiency, identify optimisation opportunities, and ensure spend is aligned to measurable risk and control outcomes

Ensure business cases and charters quantify expected value (risk reduction, incident reduction, operational efficiencies, productivity improvements, audit outcomes)

IAM Sourcing & Operating Model

Play an active role in defining and shaping the IAM sourcing approach and operating model

Define architecture-led evaluation criteria and control outcomes to support build/buy/partner decisions

Define and validate service boundaries, accountabilities (RACI), and governance forums

Shape system integrator and managed service engagement models (where applicable) to ensure quality, control effectiveness, auditability, and sustainable run-state operations

Governance & Partner Oversight

Provide architectural oversight of system integration partners and consultancies, validating deliverables and ensuring alignment to enterprise standards and target-state intent

Ensure alignment to enterprise security architecture frameworks (e.g., SABSA, TOGAF) and industry frameworks (e.g., NIST, ISO/IEC), producing audit-defensible designs

Required Experience and Qualifications

in depth experience in cybersecurity and/or identity architecture (IAM/CIAM), including enterprise-scale transformation

Proven experience defining enterprise IAM/CIAM strategy, target-state architecture, and roadmaps

Demonstrable experience shaping initiatives and developing project/program charters for portfolio governance and funding

Experience working effectively with PMO/program governance functions

Experience working with system integrators and consultancies, including architectural oversight and design authority engagement

Strong knowledge of workforce and/or customer identity platforms and controls—examples include Entra ID, hybrid AD, Intune, Windows Hello for Business, Okta, SailPoint IIQ, HYPR (or equivalent)

Knowledge of industry frameworks (NIST, ISO/IEC) and control-driven design in regulated environments

Strong stakeholder management and executive communication skills (risk/value trade-offs, decision support, influencing without direct authority)

Core Competencies

Mastery level knowledge of workforce IAM and customer IAM

Experience of defining defendable / resilient security architectures

Risk- and controls-driven architecture with measurable outcomes

Technology-agnostic judgement; capability-first design

ROSI-led decision making and value realization thinking

Governance and design authority leadership

Cross-functional influence without direct delivery ownership

Executive communication and facilitation of decisions and trade-offs

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture that inclusion. The talent of our people is an asset and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com .

Functional Area

IT - Information Technology

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