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Lead risk management for AIG in Malaysia & Thailand – shape strategies, drive culture & protect policyholders.
Senior Head of Risk role: oversee ERM, ORM, climate risk, and global initiatives while fostering a resilient risk culture.
Head of Risk Malaysia and Thailand
At AIG, we are reimagining the way we help customers to manage risk. Join us as a Head of Risk Malaysia and Thailand to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.
Make your mark in Enterprise Risk Management
The Enterprise Risk Management (ERM) team partners across the AIG organization, facilitating rational risk-taking that drives profitable growth. ERM is responsible for ensuring that our organization has the right tools, processes, and systems in place to identify, measure and manage these risks. The team plays a critical role in strategic decisions about where to expand or contract businesses, where to invest to collect premiums that are enough to cover future claims, and how much capital we need to reserve to weather unexpected events. It also helps the enterprise to develop effective controls that support the successful execution of organizational strategy.
As an ERM colleague, you will shape and support how AIG manages its risks. Your knowledge about the company’s risks will shape the daily decision‑making among AIG’s businesses and functions, while informing our clients and the markets that we serve. You will also have the opportunity to enhance your risk and business acumen as we continue to navigate an ever‑changing risk environment.
ERM advocates a healthy risk culture, encouraging our diverse colleagues to speak up when we spot something that fosters risk so that we can address it effectively.
About the role
The role of the Head of Risk is to maintain a robust risk management framework that is appropriate for the size, business mix and complexity of AIG Malaysia and Thailand, is in line with AIG policies and meets regulatory expectations.
Job Duties & Responsibilities
- Responsible for the overall management and execution of the risk management strategy and activities.
- Maintain an effective risk management framework to identify, assess, manage, monitor and report all material risks that AIG Malaysia is exposed to.
- Adequate support of the Board of Directors and the CEO in meeting their responsibilities with respect to the protection of policyholders and the management of the risk profile of the company.
- Facilitate quarterly management’s Risk and Capital Committee meetings.
- Engagement with the regulator on a needs basis.
- Maintenance of AIG Malaysia’s Risk Appetite Statement, KRIs, Internal Capital Adequacy Assessment process, top and emerging risks.
- Oversight over the implementation of the Operational Risk Management (ORM) framework, including facilitating the Risk and Control Self-Assessment (RCSA) annual work plan, maintaining the Risk Event capture and reporting program, Key Risk Indicators, etc.
- Strengthen the risk culture to underpin the effectiveness of the overall risk management framework.
- Risk reviews of material outsourcing, major initiatives and business development (e.g. new products, business plan).
- Timely escalation of any risk matters to Malaysia and Thailand management, within the ERM function and to the Board as needed.
- Participate in and contribute to APAC and Global ERM/ORM initiatives. (e.g. International Center of Correspondence, eGRC rollout for APAC, etc)
- Designated Senior Officer accountable for overseeing the effective management of climate-related risks and ensuring climate deliverables are met, in accordance to BNM expectations.
- Team talent development.
Key Measuring Parameters
Implementation of ERM initiatives in an effective and efficient way
Support local management in the whole risk management process including but not limited to identification, assessment, monitoring, and mitigation etc. by using qualitative and quantitative tools
What we’re looking for:
Experience preferably in broad scope of Risk Management; or experience in general insurance industry operations;
Minimum Bachelor’s degree. Partially or fully qualified in Actuarial, ERM, CFA or other related profession is an added advantage;
Excellent communication skills in both oral and written English;
Self-motivated and can drive initiatives independently;
Have flexibility to work in a dynamic, multinational and challenging environment.
At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.
Enjoy benefits that take care of what matters
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far‑reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever‑better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of inclusion
We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com .
Functional Area:
RK - Risk