Services Global Solution Sales Senior Manager, Industrials - Director

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Senior Manager, Services Global Solution Sales – Industrials – Lead client relationships and drive new business growth at Citi.

Hybrid New York role with competitive compensation and global impact in treasury and working capital solutions.

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Job Overview

Job Overview

Citi is seeking a Services Solution Sales Senior Manager to lead senior-level client relationships and drive new business growth across a portfolio of North America-headquartered Industrials clients, operating within a global business that serves clients across 94 markets in Payments, Liquidity, Trade, and Securities Services. In this Director-level role, you will own the full sales lifecycle — from origination and pipeline development through to mandate wins and revenue realization — while leading a team of product and solution sales professionals. This is a high-impact opportunity to shape client strategy, deepen wallet penetration, and position Citi as the partner of choice for complex treasury and working capital solutions.

Responsibilities

• Lead sales origination, pipeline development, and revenue growth across a defined portfolio of Industrials clients, owning end-to-end accountability for new mandates and wallet expansion.
• Advise clients at a senior level on complex cash management, liquidity, trade finance, and working capital solutions, acting as a trusted strategic partner across their global operations.
• Execute portfolio sales strategy in close coordination with global, regional, and country partners to ensure consistent and effective coverage of client needs.
• Lead complex deal processes end-to-end, including RFP responses, client presentations, and solution design, recommending innovative approaches tailored to client objectives.
• Identify and convert cross-sell opportunities to deepen product penetration and grow revenue across the client portfolio.
• Collaborate with Onboarding and Client Executives to ensure newly won mandates are implemented efficiently, driving timely revenue realization and ramp-up.
• Share client insights and market intelligence with Product Management teams to inform and influence future product development priorities.

Required Qualifications & Skills

• 10 or more years of experience in financial services sales and/or product management
• Demonstrated ability to originate, develop, and close complex deals in cash management, trade finance, liquidity solutions, or related treasury products.
• Track record of managing large, multi-national client relationships from both a commercial and product perspective, with direct accountability for revenue outcomes.
• Deep knowledge of Payments, Liquidity Solutions, and Trade Finance, with the ability to translate product capabilities into client-relevant solutions.
• Ability to synthesize complex technical and solution data into a clear, compelling proposition under tight timelines and competing priorities.
• Highly articulate communicator with the credibility and presence to negotiate and influence at senior levels, both internally and with clients.
• Bachelor’s or university degree.

Beneficial Skills & Qualifications

• Master’s degree in a relevant discipline.
• Knowledge of the Industrials sector ecosystem, including key sub-sectors, market dynamics, and competitive landscape.
• Detailed understanding of balance sheet and income statement concepts, enabling commercially grounded client conversations.
• Entrepreneurial approach with high energy, strong initiative, and the ability to operate effectively in a fast-moving, results-oriented environment.
• Familiarity with CRM tools and sales pipeline management disciplines, including origination tracking and win reporting.

What We Offer

Joining Citi means working at global scale, with access to one of the world’s most expansive financial networks and a platform that gives you the reach and resources to make a real impact for clients. As a senior leader in this role, you will have meaningful ownership, the ability to shape strategy, and the opportunity to build lasting client relationships across a high-profile sector.

A hybrid working model offering 3 days in the office and 2 days working remotely, supporting focus and flexibility across your week.

Strategic leadership responsibility over a high-performing team, with full ownership of people development, performance, and direction.

Global connectivity across Citi’s network of 94 markets, giving you the platform to collaborate with world-class colleagues and serve clients at an international level.

Access to learning and development resources that support continued growth at a senior level, including exposure to cross-functional and cross-regional initiatives.

A performance-driven environment where results are recognized and strong execution is rewarded.

Competitive compensation and financial wellbeing benefits reflective of the seniority and impact of this role.

Wellbeing and family support programs designed to help you sustain high performance over the long term.

Apply now to take ownership of a senior commercial leadership role at one of the world’s leading financial institutions and drive meaningful outcomes for clients across the Industrials sector.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Equal Opportunity Employer

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .

View Citi’s EEO Policy Statement and the Know Your Rights poster.

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