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Join Citi's Data & Process Engineering team in Gurgaon to drive global programs, optimize processes, and innovate with data analytics.
Seeking a mid-level analyst with Python, SQL, and Lean/Six Sigma expertise for impactful transformation.
Job Overview
Discover your future at Citi
Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.
Key Responsibilities
Process Re-engineering
- Support and participate in process improvement initiatives using CitiLean methodologies (e.g., Lean, Six Sigma).
- Analyze existing processes to identify pain points, bottlenecks, and opportunities for optimization.
- Develop and implement process re-engineering solutions, including process maps, value stream maps, and future state designs.
- Facilitate workshops and Kaizen events to drive process improvements.
- Conduct root cause analysis to identify and address underlying process issues.
- Develop and track key performance indicators (KPIs) to measure the impact of process changes.
- Develop compelling business cases and presentations to secure buy-in from stakeholders.
- Mentor and coach junior team members on CitiLean principles and practices.
- Support the development and implementation of mobilization plans for process improvement initiatives.
Data Analysis
- Gather, analyze, and interpret data from various sources to support process re-engineering efforts.
- Develop data-driven insights and recommendations to optimize processes and improve decision-making.
- Create visualizations and dashboards to communicate data insights effectively.
- Perform statistical analysis and modeling to identify trends and patterns in data while ensuring data quality and accuracy.
- Conduct sampling studies, time and motion studies, and DILO (Day in the Life Of) analysis to gather data on current processes.
- Prepare analysis reports to help stakeholders understand data analysis steps and make informed decisions.
- Provide quality assurance of imported data, working with quality assurance analysts if necessary.
- Develop and maintain data collection templates for accurate and timely data collection.
Core Tech
- Develop and implement automation solutions using Core and Emerging technologies.
- Build and customize automation solutions from use case identification through to technical handover and implementation.
- Write scripts and code in Python (including Flask, HTML, CSS, JavaScript) to automate tasks and integrate with systems.
- Support the identification of automation opportunities and help build automation book of work in partner areas.
- Conduct Proof-of-Concepts (POCs) and develop Minimal Viable Products (MVPs) to demonstrate the value of automation solutions.
- Research and evaluate new automation tools and technologies.
- Support the implementation of best practices for automation development and deployment.
Required Skills/Experience
Process
- Strong analytical and problem-solving skills.
- Experience with process mapping and analysis tools.
Data Analysis
- Proficiency in data analysis techniques and tools (e.g., Excel, SQL, statistical software).
Core Tech
- Intermediate-level Programming experience in Python (including relevant libraries like Flask, Selenium, Pandas, NumPy).
- Basic Programming knowledge of HTML, CSS and Javascript.
- Basic Knowledge of AI/ML
Others
- Excellent communication and presentation skills.
- Ability to work effectively with cross-functional teams and senior leadership.
- Strong project management and communication skills.
Desired Skills/Experience
- Lean/Six Sigma certification.
- Experience with machine learning and AI technologies.
- Experience in the financial services industry.
- Experience with data visualization tools (e.g., Tableau, Power BI).
- Knowledge of relevant regulatory and compliance requirements.
Educational Level
Bachelor's/University degree or equivalent experience. A graduate degree from a top-tier institution is preferred.
Required Travel
Yes, up to 25-30% of the time (based on business requirements).
Competencies
- Highly motivated, organized, and methodical.
- Logical, analytical, and rational thinker.
- Demonstrated team player.
- Willingness to continuously learn and adapt to new technologies and practices.
Equal Opportunities Employer
Citi is an Equal Opportunities Employer.
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
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