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Credit Support Associate II/III - Global Markets Credit at Bank of America. Manage credit underwriting, monitoring, and portfolio support in a collaborative in‑office environment.
Join BoA's Global Markets team to oversee credit processes, analyze data, and mitigate risks while advancing your career in responsible growth.
Job Description
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role‑specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description
Support Credit Officers in underwriting, monitoring, and managing credit portfolios. Serve as a key liaison between credit teams, operations, and Global Market business partners. Handle complex transactions and provide support to other associates to mitigate risks.
This role can be filled as a II or III at the manager's discretion.
Key Responsibilities
Manage end-to-end credit processes including underwriting, monitoring, and documentation
Coordinate pre- and post-closing activities, including due diligence and approval documentation
Support client onboarding by reviewing client prospectuses to identify risk objectives and ensure alignment with credit policies
Monitor compliance with credit agreements; maintain ticklers and collect financials
Identify and resolve data quality issues; suggest process improvements
Ensure adherence to policies and procedures
Lead or contribute to special projects
Coach and support other team members
Required Skills
Experience in institutional banking and Global Markets (2-5 years)
Knowledge of trading documentation and agreements (ISDA, MSFTA, Repo, etc.)
Understanding new business, including reviewing prospectuses and documentation to identify risk objectives and ensure compliance with internal policies
Ability to manage and analyze large data sets, using tools like Excel or BI platforms to identify trends, inconsistencies, and opportunities for process improvement. Proficiency in Microsoft Office (Word, Excel, PowerPoint)
Familiarity with credit and risk systems, and ability to navigate data across multiple platforms to support underwriting and monitoring activities
Strong attention to detail and organizational skills
Effective written and verbal communication
Ability to prioritize and manage time effectively
Collaborative mindset with customer focus
Preferred Qualifications
Understanding of trade exposure flows, including how transactions impact credit and market risk profiles
Knowledge of market risk concepts, such as interest rate risk, FX exposure, and counterparty risk, with ability to assess their relevance to client portfolios
Strong interpersonal and influencing skills
Ability to learn quickly and work independently
Copilot prompting to build efficiencies in reviewing client documentation
Bachelor’s degree or equivalent experience
Skills
Attention to Detail
Data Collection and Entry
Record Keeping
Oral Communications
Written Communications
Collaboration
Customer and Client Focus
Planning
Prioritization
Minimum Education Requirement
High School Diploma / GED / Secondary School or equivalent
Shift
1st shift (United States of America)
Hours Per Week
40