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Relationship Associate – Digital, Tech & Comms at Citi Commercial Bank, hybrid, San Francisco
Join a global team where you shape client experiences across 160+ countries in a hybrid model.
Discover your future at Citi
Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.
Job Overview
Citi is looking for a Relationship Associate to join the Digital Technology & Communications Banking Coverage Team within Citi Commercial Bank as they grow and expand globally. In this role, you will serve as a critical point of connection between clients, Relationship Managers, and Citi's global network, ensuring seamless delivery across the full client relationship lifecycle. Your ability to navigate complex banking operations and build trusted relationships across the global network will directly shape the client’s experience and contribute to the team's commercial success.
Responsibilities
- Build and maintain relationships on behalf of the Banking Coverage Team with client networks and operational teams, acting as the primary contact for internal requests, problem escalations, and their resolution
- Collaborate with Relationship Managers and product partners to onboard new clients and subsidiaries, ensuring Know Your Customer (KYC) requirements and other regulatory obligations are completed accurately and on time
- Coordinate and liaise with client’s treasury offices to facilitate effective delivery across the global network regarding Citi Commercial Bank's capabilities
- Engage with internal departments to provide transactional support throughout the onboarding and relationship lifecycle, enhancing the overall client experience at every stage
- Coordinate credit requests and approvals across Citi's global network, working with product partners to identify and position relevant actions for clients
- Maintain accurate client legal and marketing hierarchies within internal systems, ensuring data integrity across all records
- Partner with the Credit Operations Teams for current documentation regarding credit products including loans, letters of credit, Markets/FX and related transactions.
Required Qualifications & Skills
- 5 to 8 years of relevant experience in commercial banking, relationship management, or a related financial services function
- Demonstrated ability to manage multiple priorities simultaneously and perform effectively under pressure
- Strong problem identification and resolution skills, with the ability to act decisively and follow through to outcome
- Professional and adaptable working style, with a reputation for being a reliable and trusted point of contact across teams
- Sound judgement when assessing business decisions, with a clear commitment to regulatory compliance, risk awareness, and ethical conduct
- Bachelor's degree in a relevant field.
Beneficial Skills & Qualifications
- Bachelor’s degree in business, finance, or a related discipline.
- Familiarity with credit risk documentation processes for loans, letters of credit, FX
- Experience working within a global banking environment supporting cross-border client relationships.
What We Offer
At Citi, you will be part of a global commercial banking team that operates across more than 85 countries, working alongside experienced bankers and product specialists who are committed to delivering real impact for clients. This is an environment where collaboration, performance, and professional development go hand in hand.
Hybrid working model with 3 days in the office and 2 days working remotely, supporting a sustainable work-life balance.
Exposure to a global network of banking professionals, product partners, and client teams across more than 160 countries and jurisdictions.
Opportunities to develop deep expertise in commercial banking, client relationship management, and cross-border financial solutions.
Access to learning and development programs designed to support your career growth and long‑term progression within Citi.
A performance‑driven team culture where your contributions to client outcomes and operational excellence are recognized and valued.
Wellbeing and financial support benefits, alongside a competitive compensation package.
Apply today to bring your relationship management expertise to a global banking team where your work directly shapes the client experience and drives meaningful commercial outcomes.
Job Family Group
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Job Family
Commercial Sales Support
Time Type
Full time
Primary Location
San Francisco California United States
Primary Location Full Time Salary Range
$88 400,00 - $132 600,00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Anticipated Posting Close Date
jul 17, 2026
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .
View Citi’s EEO Policy Statement and the Know Your Rights poster.