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Senior Manager, Strategy, Business and Governance Execution – Drive Canada franchise strategy, governance and risk oversight at Citi.
Hybrid role in Toronto with exposure to global teams, strategic decision making and executive-level presentations.
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Job Overview
Citi is seeking a Senior Manager, Strategy, Business and Governance Execution to support the Canada Franchise. This role combines responsibility for franchise strategy development with oversight of business execution, governance, and control activities.
Working closely with the Canada Citi Country Officer (CCO)and senior leadership team, the role will contribute to shaping strategic priorities, delivering executive-level materials, and driving key analyses. In parallel, the role will support strong governance and risk management practices across the franchise.
This position offers broad exposure across Citi’s Canadian operations and interaction with regional and global partners.
Strategy & CCO Support
Support the development, articulation, and execution of the Canada franchise strategy in close partnership with the Canada CCO.
Lead structured strategic analyses (e.g., growth opportunities, competitive positioning, client segmentation, market trends) to inform decision-making.
Own development of executive- and Board-level materials, including strategy presentations, business reviews, and decision memos.
Translate complex financial, risk, and market data into clear, compelling insights for senior audiences.
Partner with North America and global teams to align Canada priorities with broader enterprise strategy.
Governance & Controls
Work with Manager to maintain governance and risk oversight of Manager's Control Assessment activities for the Canada business unit, ensuring end-to-end operational risk reporting is accurate, current, and actioned.
Engage directly with global functions — including operational risk management, compliance assurance, anti-money laundering, audit, finance, and legal teams — to identify, assess, and mitigate business risks across the franchise.
Coordinate the issues management process across functions and business lines, ensuring timely identification, documentation, and resolution of issues and corrective action plans.
Help develop new business product risk and control standards across the franchise, conducting ongoing monitoring and oversight of compliance, operational, and non-financial risks.
Maintain inherent risk ratings for Canada Banking legal vehicles
Develop policies and procedures related to CCO Office and wider Canada franchise.
Collate information for regulatory reports and primary Canada governance forums.
Required Qualifications & Skills
- 10 or more years of experience in the financial services industry, with a background in strategy, business execution, a country office, or project management environments.
- Degree in Business Administration, Finance, or a related field at undergraduate or graduate level.
- Demonstrated ability to analyze complex datasets — including revenue figures — and clearly articulate month-over-month and year-over-year variances to senior audiences.
- Track record of managing through influence in matrix or cross-functional environments, driving outcomes without direct reporting authority.
- Strong written and verbal communication skills, including the ability to develop and deliver compelling presentations to executive-level stakeholders.
- Risk-oriented mindset with an interest in applying technology to improve reporting processes and control frameworks.
- Proficiency in Microsoft Word, Excel, and PowerPoint to a high standard of output quality.
- Strong problem-solving and structured thinking skills, with the ability to distill complex issues into clear, actionable insights.
- Experience supporting senior executives on high-priority strategic initiatives and developing executive-level materials.
Beneficial Skills & Qualifications
An MBA or advanced qualification in a business or finance-related discipline.
Experience in thought leadership related to strategic analysis and revenue planning within a financial services context.
Ability to anticipate organizational challenges, develop forward-looking plans, and establish long-term objectives that align with business priorities.
What We Offer
At Citi, you will have the opportunity to work on high-impact priorities at the heart of the Canada Franchise, collaborating with senior leaders and global teams to shape how risk and controls are managed across the business. This is a role for someone who wants genuine ownership, strategic visibility, and the chance to contribute to decisions that matter.
A hybrid working model with 3 days in the office and 2 days working remotely, supporting a sustainable balance between collaboration and flexibility.
Direct exposure to Citi's most senior leaders, including the Canada CCO, giving you visibility and influence at the highest levels of the Canada Franchise.
The opportunity to work across global functions and the North America franchise, broadening your professional network and deepening your expertise across a complex, international organization.
A performance-driven environment where your analytical thinking, strategic input, and execution capability are recognized and rewarded.
Access to learning and development resources that support your continued growth in risk management, business execution, and leadership.
Job Family Group
Project and Program Management
Job Family
Program Management
Time Type
Full time
Primary Location Full Time Salary Range
$141,600.00 - $212,400.00
Most Relevant Skills
Please see the requirements listed above.
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
Automated Processing and AI
We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and ability to other suitable roles at Citi.
Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.
Citi is an equal opportunity employer
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
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