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Internship opportunity in Milan – join Tribe Protection to shape insurance products and drive business improvement.
Gain hands‑on experience in product management, digital marketing, and KPI tracking within ING’s innovative environment.
Internship at Tribe Protection
We are looking for a motivated and detail-oriented intern to join Tribe Protection within the Private Individuals area. Tribe Protection is responsible for the development of Insurance products and for overseeing and governing business processes associated with the existing product portfolio, including product management, marketing, and issue management and resolution. The candidate will support the team in the development of the relevant products/services, monitor product positioning, and contribute to the implementation of commercial initiatives aimed at driving sales through competitive analysis. They will also be responsible for tracking key KPIs, ensuring the involvement and alignment of all relevant stakeholders.
Key Responsibilities:
- Contribute to project delivery through functional analysis, collection of business and technical requirements, and the design of solutions centred on the end-to-end customer journey
- Support the management and continuous improvement of business processes (processes and procedures, market and business analysis, business case development, and reporting)
- Support the planning, coordination, and execution of digital marketing and product promotion initiatives- Contribute to the tracking of milestones, deliverables, and KPIs
- Participate in workshops
Competencies :
- Currently pursuing a degree in Business Administration, Economics, Engineering, or a related field
- Strong organizational and analytical skills
- Good communication and interpersonal abilities
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word); familiarity with project management tools is a plus
- Interest in digital transformation, financial services, and digital banking
- Fluent in English
- Creative minded with an ability to conceive interesting ideas for new content
What We Offer
- A structured internship experience with mentorship and learning opportunities
- Exposure to strategic projects and cross-functional teams
- A collaborative and inclusive work environment
- Opportunity to contribute to impactful initiatives in the financial services sector
Location:
Milan (hybrid)
About ING
ING offers many opportunities to build a diverse and rewarding career. You will be joining an international innovative digital bank, the first in Italy to adopt a fully flexible smart working model, and you will be working in a stimulating environment where you can grow both as an individual and as a professional. Our purpose - empowering people to stay a step ahead in life and in business - represents our belief in people’s potential. We don’t judge, coach or to tell people how to live their lives. We empower people and businesses to realize their own vision for a better future. #doyourthing is our brand direction with us each and every day. It is how we articulate our purpose and our promise to make banking frictionless to the world. ‘do your thing’ is about people being free to live the life they want to live, knowing that they will make their world a little better for it. Do you think you are "a step ahead"? Apply now!
Our Commitment
Diversity is a fundamental element of our corporate culture, and we are fully committed to creating a safe and inclusive environment, based on mutual respect and the value of diversity, offering equal job opportunities to all qualified candidates.
Job Application Safety Reminder ⚠️
We’re seeing an increase in fraudulent job offers. To protect yourself, please follow these key guidelines when applying for roles at ING:
- Apply only via official ING platforms: ING uses Workday as its internal recruitment system. Applications should be submitted only via our official career site.
- Check the sender’s email carefully: legitimate communication will always come from: @ing.com and/or @myworkday.com
- No payments or banking details will ever be requested. If someone asks for this information, it’s a scam.