Job Description
Client Distribution Leader, Iberia
Madrid, Spain
An exciting opportunity to be part of our Distribution team as Client and Distribution Leader for Iberia. You will be in charge of understanding clients and brokers’ needs, matching them with AXA XL’s expertise and appetite, articulating AXA XL’s innovative and customized solutions to their risk management needs.
Reporting to the Head of Distribution, Spain & Portugal, you will be a key driver in accelerating profitable sales growth and client retention, developing a pipeline of opportunities for Underwriting units, ensuring that clients get best in class services, monitor customer satisfaction and make sure AXA XL acts accordingly.
This is a regulated role under the Central Bank of Ireland’s Fitness and Probity regime.
What you’ll be doing
What will your essential responsibilities include?
Key metrics for the relevant areas will be established and performance tracked against same.
- Manage strategic client and broker relationships across Spanish and Portuguese accounts to drive long-term engagement and value.
- Promote AXA XL’s product solutions, increasing product penetration and cross-selling opportunities in line with our appetite.
- Maintain frequent contact with clients and brokers to strengthen relationships, share updates on product offerings, results, and new developments.
- Collaborate with underwriting and functional teams to ensure delivery of high-quality service and support the development of new distribution channels.
- Lead efforts to grow pipeline opportunities by marketing AXA XL’s expertise and increasing submission flow from brokers.
- Support strategic growth initiatives by identifying new business opportunities, monitoring customer satisfaction, and contributing to the achievement of financial targets (GWP, retention, and profitability).
You will report to the Head of Distribution, Spain & Portugal.
What you will bring
We’re looking for someone who has these abilities and skills:
Required Skills and Abilities:
- Proven experience in senior roles within client and broker relationship management, preferably in the financial or incurance industry or in similar functions and responsibilities.
- Knowledge of underwriting processes, insurance operations and knowledge of risk factors, in commercial lines insurance.
- Extensive experience in Iberian insurance market with corporate clients and distribution channels and global insurance market
- Extensive sales skills, communication and negotiation skills
- Fluent Spanish and English: minimum C1 level CEFR
- Practical knowledge ok targeting, analysis and strategic planning tools
- Strategic thinking and growth mindset to promote excellence and fosters business
- Self-starter, results oriented and able to navigate in a complex market and organization
- Highly skilled in achieving real results through collaboration across product lines teams
What we offer
Inclusion
AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture enables business growth and is critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It’s about helping one another — and our business — to move forward and succeed.
- Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe.
- Robust support for Flexible Working Arrangements
- Enhanced family-friendly leave benefits
- Named to the Diversity Best Practices Index
- Signatory to the UK Women in Finance Charter
Learn more at axaxl.com/about-us/inclusion-and-diversity. AXA XL is an Equal Opportunity Employer.
Total Rewards
AXA XL’s Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do.
We’re committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence.
Sustainability
At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called “Roots of resilience”, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.
Our Pillars:
- Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society – are essential to our future. We’re committed to protecting and restoring nature – from mangrove forests to the bees in our backyard – by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
- Addressing climate change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.
- Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We’re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.
- AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL’s “Hearts in Action” programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day – the Global Day of Giving.
For more information, please see axaxl.com/sustainability.
Who we are
AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it.
How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty.
With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.
Learn more at axaxl.com