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Senior Relationship Manager at Citi Commercial Bank Spain – drive growth, manage mid-market clients, and shape cross‑sell opportunities across Spanish & Portuguese markets.
Lead banking solutions, mentor junior bankers, and ensure compliance across Spain & Portugal while driving client retention and portfolio growth.
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Job Overview
Citi is expanding its Commercial Banking business in Spain and Portugal, serving predominantly the mid-sized corporate segment focused on a variety of growth industries with international banking needs.
The primary responsibility of the Banker will be servicing the banking & financing needs of international Mid-Market clients, deepening existing client relationships and acquiring & onboarding new commercial banking clients
The role involves day-to-day cooperation and collaboration with products, operations, implementation and risk management teams at all levels (country, regional and global) to source, develop and grow client relationships. The individual in this role will have responsibility for developing solutions and product proposals for CCB clients in Spain and Portugal along with various internal partners, supporting the onboarding process of new clients, as well as building and maintaining a client portfolio.
Job Description / Key Responsibilities
- Acquire new, multi-product clients for the Bank and manage those relationships on an ongoing basis. Own, respond to, identify and anticipate future needs, roadblocks or risks and expectations, delivering Citi´s product offer and global network;
- Client-level planning, budget and revenue responsibilities. Identify cross-sell opportunities to deepen and increase share of wallet;
- Work closely with EMEA TTS implementation team, CCB Cash Sales Managers, Underwriting / Risk teams, Markets experts and Relationship Associates on a daily basis. Interaction with other CCB teams across the globe. Collaborate with IB and Wealth teams to develop opportunities;
- Participate in structuring solutions specific to client / industry segment while maintaining overall accountability for clients / transactions and building / strengthening an effective portfolio;
- Manage the credit relationship of clients, coordinating and overseeing the end‑to‑end process, ensuring adherence to internal policies and frameworks; actively contributing to the preparation of credit memos, and present and defend proposals before risk and business committees;
- Maximize client experience by proactively sharing markets updates, trends and intelligence;
- Monitor and support products’ implementation processes. Manage customers and transactions on CRM platform;
- Verify adherence to global KYC (Know Your Customer) standards during the onboarding process and, on an ongoing basis, ensuring the appropriate compliance deliverables are met;
- Ensure compliance with regulatory requirements and Citi's policies / guidelines at all times;
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency;
- Supervise and mentor junior bankers and analysts, supporting their development and ensuring consistent execution quality;
- Solid understanding of loan products and legal documentation, with the ability to support and lead negotiations of bilateral and syndicated financing transactions;
- Ability to develop a deep understanding of clients’ industries and value chains, gaining insight into their full business and operating processes.
Qualifications/ Knowledge
Sound knowledge of banking, treasury / lending / markets products and processes, as well as a solid track record of providing banking and financial advice and solutions to clients;
Demonstrate strong credit skills; capable of structuring all credit deals and the ability to identify risks / issues and track them to closure;
Experience in managing multiple project timelines and prioritizations;
Ability to coordinate multi-functional teams to provide exceptional client experience;
Excellent interpersonal, communication and influencing skills (e.g. negotiation, consultative skills, leadership);
Highly focused, able to rapidly identify key priorities, clearly communicate the priorities;
Accountable for significant direct business results and provide advice regarding the operations and growth of the business;
A proactive approach in looking for ways to develop new and strengthen existing business relationships with clients, delivers a simple, secure and seamless client experience;
Ability to embrace new technology and understand the role digital plays in the experience that we deliver for our clients;
Must have a sharp business development focus and demonstrate innovative approaches;
Ability to keep up with industry trends and continuous monitoring of sector news, trends, and market dynamics to effectively advise clients
Maintain a solid understanding of the bank’s full product suite (including syndicated lending, trade finance, cash management, markets and investment banking, amongst others) to effectively collaborate with product partners
Demonstrate thought leadership. Ability to create long‑term trust and advisory based relationships with clients;
Practical knowledge of Spanish & Portuguese bank market, including regulations, market practices and bank operations.
Skills / Competencies
Independent and well organized while having the ability to work effectively in team settings;
Ability to work under pressure and multitask while making sound decisions;
Strong focus on delivery, ability to turn concepts into actionable solutions;
Excellent presentation skills and ability to influence decisions at all levels. Must have excellent interpersonal skills;
Strong analytical skills with motivation to learn; Corporate Finance mindset
Excellent selling skills while being highly creative, taking on initiatives, and being flexible;
Pay attention to details, set priorities and work under pressure;
Fluency in Spanish and English required
Experience / Education
Relevant experience (+15 yr ) as Senior Relationship Banker
Graduate / Master’s degree preferred.
Candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.
This Role is a “Controlled Function” Role as defined by the Central Bank of Ireland Reform Act 2010 and Principal Regulations 2011, and amending Regulations 2014, 2015
This Role is a “Controlled Function” Role as defined by the Central Bank of Ireland Reform Act 2010 and Principal Regulations 2011, and amending Regulations 2014, 2015
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Job Family Group
Commercial and Business Sales
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Job Family
Relationship Management
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Time Type
Full time
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Primary Location Full Time Salary Range
€101,900.00 - €168,100.00
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Most Relevant Skills
Please see the requirements listed above.
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Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
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Automated Processing and AI
We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.
Important, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.
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This job opening is for an existing job vacancy
This job opening is for an existing job vacancy.
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Citi is an equal opportunity employer
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .
View Citi’s EEO Policy Statement and the Know Your Rights poster.
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