Discover your future at Citi
Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.
Job Overview
By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
Team/Role Overview
This is a critical Product Management role working directly with Global Head of Transfer Agency & Collective Investment Schemes (CIS), with focus on transforming our CIS business in NAM/Latam and globally . The Product Manager is responsible for managing a broad range of responsibilities, including client product requirements, new business development, contribution to the design and evolution of the platform and services, etc.
The Product Manager will work closely with client organisation, technology, data and other stakeholders globally, while leading both product strategies and tactical deliverables and capabilities throughout the product life cycle to ensure agile execution, client satisfaction, compliance regulations and business risk profile, while driving continued growth.
Candidate will leverage existing knowledge and skills to materially improve and grow our offering and regional footprint, while benefiting from the opportunity to get involved in global Transfer Agency and Collective Investments Schemes business.
The overall objective of this role is to coordinate the promotion of products, increase share of market, while building new generation platform capabilities.
What you’ll do
Lead Target Operating Model design by partnering with Client Organisation, Operations and Technology to drive the design and implementation of the Global Target Operating Model for CIS, including specific NAM and Latam requirements.
Develop and manage strategic program roadmap for assigned regions by developing and implementing roadmaps considering client experience, financial performance, risk, and scalability
Supervise day-to-day product management for core products across product delivery, client experience, commercial negotiations, and remove obstacles to achieve business results
Partner with client organisation to drive client value propositions, positioning, segmentation, pricing, targeting, channel strategies, and competitive differentiation to achieve preferred status as a partner to Citi clients
Develop plans and execute functional strategies for a country, multiple countries, region, or business requiring coordination and integration across units as well as provide input into strategic decisions affecting job family or function within a region or business
Manage client and competitor market research, develop product innovation roadmap, and address fundamental trials of product commoditization to create an advanced set of solutions
Ensure governance and compliance by partnering with Risk & Control teams to ensure appropriate governance for product capabilities, design, and technology changes.
Drive towards achievement of acquisition targets, product financial performance, revenue performance, and expense management goals as well as oversee identification and execution of opportunities and gaps in business plans
Lead innovation by working with external partners to develop products, manage ongoing relationships, exercise control over resources, policy formation, and planning, and prepare agreements
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
What we’ll need from you
Degree in Business Administration, Finance, specialized analytics or related discipline
Extensive industry experience in investment funds product creation and/or distribution, with EU-US cross-border experience and global awareness, and preferably platform building experience
Demonstrated experience in business process and technology architecture engineering/implementations, particularly in Financial Services solutions
Understanding of emerging products and required capabilities including digital assets, crypto currencies, and tokenization
Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
Disciplined and comfortable with ambiguity, with the maturity to interact and influence effectively across multiple levels in a global organisation
Exceptional communication and presentation skills, capable of clearly articulating a long-term vision to clients and across the company
Demonstrated strategic, analytical, and problem-solving abilities
Ability to work in a team-oriented environment
What we can offer you
We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.
By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
- Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
- A discretional annual performance related bonus
- Private medical insurance packages to suit your personal circumstances
- Employee Assistance Program
- Pension Plan
- Paid Parental Leave
- Special discounts for employees, family, and friends
- Access to an array of learning and development resources
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.
Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.
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Job Family Group:
Product Management and Development------------------------------------------------------
Job Family:
Product Management------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Most Relevant Skills
Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
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