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Senior Product Pricing Manager at Santander Insurance – Drive growth and profitability in the Protection vertical.
Lead AI‑driven and real‑time pricing models, optimize underwriting, and collaborate across Digital, CLTV, and New Ventures.
Product Pricing Manager
Country: Spain
Santander Insurance is looking for a Product Pricing – Senior Manager to play a key role in the evolution and growth of the Protection vertical (Auto, Home, Health and other protection products) within the Santander ecosystem.
This position will report to Nuria Aranda Rodríguez and will be based in Boadilla del Monte.
ABOUT CHALLENGE AND OPPORTUNITY
Insurance is a core component of Santander’s business, generating a profit contribution of approximately €1.6bn and serving more than 20 million customers globally . Insurance plays a critical role in customer loyalty, as insured customers stay longer with the bank, while supporting Santander’s mission of providing financial protection that enables people and businesses to prosper.
Over recent years, the business has grown at double-digit rates (excluding 2020 due to COVID) and has made significant progress in expanding its product offering and transforming sales processes into digital journeys.
However, there is still substantial untapped potential. Digital penetration varies widely across countries and products, and conversion rates remain below their full potential. Capturing this opportunity requires scaling experimentation, simplifying journeys, strengthening omnichannel distribution, evolving to a customer‑centric insurance value proposition, and embedding a strong data‑driven culture across markets.
Within Santander, the Insurance Domain drives the transformation of the insurance business by evolving products, processes and digital capabilities.
The Protection vertical is a core pillar of Santander’s revenue diversification and customer loyalty strategy within Insurance. It includes:
- Auto Insurance
- Home Insurance
- Health Insurance
- Omnichannel distribution (digital, branches, call center)
- [Other relevant protection products / add‑ons]
As part of this ambition, we are looking for a Product Pricing Senior Manager with strong product mindset, value orientation and experience in corporate agile environments , capable of translating strategy into execution and maximizing product value end‑to‑end.
Santander ( www.santander.com ) is proud to be an equal opportunities employer regardless of gender identity, culture or disability. Our mission is to contribute to more people and businesses prospering. We are key players in the transformation of the financial sector. Do you want to join us? If you want to know more about us, follow us on https://es.linkedin.com/company/banco-santander
YOUR MISSION:
As Product Pricing Senior Manager – Protection , your mission will be to maximize the value of the Protection product portfolio (Auto, Home, Health and other protection products) within the Santander ecosystem.
You will align business strategy, customer experience, regulatory requirements and technological capabilities to drive growth, profitability and customer satisfaction .
You will act as the functional product owner, prioritizing initiatives, making data‑driven decisions and ensuring successful end‑to‑end execution.
KEY RESPONSIBILITIES:
- Own and drive the pricing strategy and value proposition for the Protection business, ensuring alignment with commercial objectives, regulatory standards, and profitability goals.
- Develop advanced pricing frameworks for protection insurance products through scalable machine learning solutions tailored to regulated environments.
- Optimize underwriting processes across key protection products and distribution channels, balancing risk management, efficiency, and customer experience.
- Lead the design and implementation of AI‑driven real‑time pricing models , leveraging behavioral, transactional, and contextual data to enable dynamic and personalized pricing decisions.
- Build contextual pricing capabilities that adapt pricing dynamically according to customer intent, purchase journey, channel, timing, and behavioral signals.
- Detect and prioritize growth opportunities across acquisition, conversion, retention, cross‑selling, and customer lifetime value optimization.
- Continuously assess market dynamics, competitive landscape, and insurtech innovation to support product evolution in collaboration with cross‑functional teams such as Digital, CLTV, and New Ventures.
- Define and track key product and portfolio KPIs to measure commercial performance, customer impact, and sustainable growth.
- Manage stakeholder expectations and align priorities across functions and geographies.
- Collaborate with multidisciplinary teams .
- Foster an empirical, test‑and‑learn mindset and continuous improvement culture.
- Translate business needs into clear epics, features and user stories, with well‑defined acceptance criteria.
REQUIRED EXPERIENCE
Professional Background
Minimum 10 + years of experience in Product Pricing, Product Manager or Business Product Lead roles.
Experience in:
- Insurance (preferably Auto, Home or Health), or
- Financial services environments.
Experience working closely with technology teams in agile setups.
Solid understanding of the insurance business model and product economics.
Proven experience in backlog management and prioritization.
Strong knowledge of product metrics and data‑driven decision‑making.
Experience working in agile environments (Scrum, Kanban or hybrid models).
REQUIRED EDUCATION, KNOWLEDGE, AND TRAITS
Core Competencies
Strong decision‑making capability.
Strategic thinking combined with execution focus.
Customer‑centric mindset.
Cross‑functional influence without formal authority.
Strong analytical capability.
Clear and structured communication skills.
High level of autonomy and accountability.
Nice to Have
Experience in both banking and insurance environments.
Experience in digital insurance distribution.
Experience working with external partners or joint ventures.
Background in digital transformation initiatives.