Specialist CRM Marketing & Adoption
Madrid, Spain – remote/on‑site.
Roles & Responsibilities
- Design and refine end‑to‑end marketing processes in Dynamics 365.
- Lead CRM adoption through training, communication, and community building.
- Coordinate with stakeholders (Marketing, IT, development) for evolution roll‑outs.
- Track adoption KPIs and prioritize functional support and improvements.
- Implement AI use cases – scoring, segmentation, recommendations – to generate actionable insights.
Qualifications
- 3–4 years in marketing, CRM or digital roles with Dynamics 365 experience.
- Hands‑on experience mapping, digitising and executing marketing processes in a CRM.
- Strong analytical mindset, linking CRM data to commercial metrics.
- Knowledge of advanced analytics, AI and innovation in marketing.
- Advanced English proficiency.
Benefits
- Competitive salary and flexible remuneration.
- 31 paid days and paid birthday leave.
- Remote work flexibility and international networking.
- Continuous learning, mentorship and a tailored career plan.