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Cash & Trade Process Lead Analyst – VP role in Mumbai, driving payments transformation.
Lead operational productivity initiatives and stakeholder collaboration for Citi’s global payments.
Job Overview
We are seeking a highly accomplished and dynamic individual to join the Payments Transformation Team, a critical function supporting Global Payments Operations. This pivotal role is essential for driving operational efficiency and effectiveness. As part of the Ops Productivity, Strategy, and Investment Planning team, the person will need to ensure robust governance, timely communication, and strategic alignment across our initiatives.
Key Responsibilities:
Ops Productivity Program Execution:
Drive Payments programs through collaboration with Operations, Product, and Technology, fostering strong relationships for successful delivery.
Simultaneously manage multiple complex projects
Continuously evaluate and improve program performance against objectives
Ensure the program effectively contributes to meeting and exceeding technology delivery plans.
Proactively identify and mitigate project risks
Apply best practice PMO methodology to develop tailored project plans, delivering desired outcomes within budget and adhering to CPMC guidelines
Generate clear and concise activity, progress, and management reports
Utilize productivity forums and sub-forums, to provide clear and timely updates to Senior Management Team and document minutes the calls effectively
Partner effectively with diverse teams across geographies and functional areas
Demonstrate leadership and the ability to operate independently, making informed decisions
Stakeholder Management and Communication:
Communicate program status, issues, risks, and their disposition to stakeholders.
Act as a challenger to the change management workstream, ensuring investments align with growth areas.
What we need from you:
Bachelor's degree in a related field (e.g., Business Administration, Engineering, Information Technology). Master's degree preferred.
Project Management Certification preferred
Proven track record of successfully delivering complex operational productivity programs.
Strong understanding of Agile methodologies and experience of Agile transformation programs.
Proficient with current AI tools and an awareness of emerging industry trends
Excellent communication, interpersonal, and presentation skills.
Ability to influence and collaborate effectively with cross-functional teams and senior leadership.
Strong analytical and problem-solving skills.
Job Family Group:
Operations - Transaction Services
Job Family:
Cash Management
Time Type:
Full time
Most Relevant Skills
Please see the requirements listed above.
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
Citi is an equal opportunity employer
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
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