BUSINESS UNIT
Human Capital Management (HCM) is at the forefront of supporting business growth and change at Goldman Sachs, and our people are at the centre of driving that change. We are looking for professionals with strong analytical and communication skills, enthusiasm, and intellectual curiosity.
Our team is comprised of individuals who understand data, people, process, technology and operations. Our work is fast-paced and requires individuals to be proactive and have strong business acumen. HCM works across the organization and has stakeholders at all levels of the firm across all business areas.
RESPONSIBILITIES AND ROLE OVERVIEW
Reporting to the Vice President, Head of Asia Pacific Benefits & Wellness, this position will support in overseeing strategy, governance and operations for the program, as well as collaborating with the broader team across several Asia Pacific locations. The team also focuses on engagement, innovation and education. We work closely with vendor partners and expert advisors to provide a high-quality offering to employees.
The ideal candidate will leverage their benefits expertise to design and deliver comprehensive benefit programs to 1,000+ employees across the region. In this role, you will use approved analytics and AI‑supported tools to synthesize information, surface insights, and support informed decision‑making. This position is at the Analyst level and based in Singapore.
STRATEGY
- Own and support program proposals and reviews, presenting findings and recommendations in a clear and concise manner
- Collaborate and support broader projects with colleagues across Asia Pacific and globally as required
- Drive employee engagement and marketing initiatives to increase both visibility and commerciality of the programs
- Manage relationship with key program vendors (e.g., oversee program design, policies, implementation, budgeting, contracting and on-going delivery)
- Provide advisory and operational support to the business including benefit systems, vendor management, communications (presentations/postings), and the delivery of other stakeholder management requirements
GOVERNANCE
- Identify and implement opportunities to automate or standardize processes to improve efficiencies, aiming for scalability across Asia Pacific
- Ensure programs are compliant with local regulations, and are updated in a timely manner when necessary
- Manage and navigate internal vendor management and risk policies to ensure compliant
- Partner with internal groups (e.g., Legal, Tax, Finance, and the Vendor Management Office) to accomplish ongoing tasks and approvals as required
- Leverage firm approved AI-enabled tools, where appropriate, to support analysis, drafting and process efficiency; critically review and validate outputs prior to use or distribution.
OPERATIONS
- Support routine delivery of on-going benefits administration including payroll and, tax reporting, and liaise with vendors and internal stakeholders
- Support vendor management, tracking performance against KPIs/SLAs, and assisting with contract reviews/renewals, while also aiding cyclical processes such as insurance renewals
- Manage escalated employee issues and coordinate resolution with relevant stakeholders
- Investigate disruption to processes and propose solutions to prevent recurrence
SKILLS / REQUIREMENTS
- 1-3 years of experience in a fast-paced environment, demonstrating a proven track record of successful project and operational delivery in HR; Experience in benefits/insurance consulting/management preferred
- Results-oriented; ability to successfully manage multiple priorities and deadlines, take initiative to improve own performance
- Strong communication, ability to build relationship with multiple internal and external stakeholders
- Strong critical thinking and risk management skills
- Demonstrated ability to use AI-enabled tools responsibly, including protecting confidential information, applying sound judgement, and retaining accountability for the final work product
- Proficient in Microsoft 365 (Word, Excel, PowerPoint, etc) and related productivity tools (MS CoPilot, etc)
- Role is in-office but with team members spread across multiple locations
ABOUT GOLDMAN SACHS
At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.
We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.
We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html
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Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.