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Entry-level Consumer Sales Support Analyst role at Citi Dubai; UAE nationals only.
Support sales teams, analyze outcomes, craft proposals, and ensure compliance in a fast-paced banking environment.
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Job Overview
The Sales Support Analyst is an entry level position responsible for participating in a range of sales support activities including analysis of sales outcomes, opportunities and the creation of proposals in coordination with the Consumer Sales team. The overall objective of this role is to assist in providing a full range of support services to sales people and client segments.
Responsibilities
Provide sales and service assistance to Relationship Managers in serving consolidated banking customers Ensure that all service queries are resolved timely Resolve sales problems by identifying and selecting solutions from acquired technical experience and precedent Deliver quality service to customers and refer potential customers to Relationship Managers Assist in meeting overall branch sales and service goals Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications
Relevant experience preferred Customer service experience preferred Working knowledge of related industry practices and standards Consistently demonstrates clear and concise written and verbal communication
Education
Bachelor’s degree/University degree or equivalent experience
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Job Family Group
Consumer Sales
Job Family
Consumer Sales Support
Time Type
Full time
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View Citi’s EEO Policy Statement and the Know Your Rights poster.
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