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Sr. Relationship Manager at Bank of America – drive profitable growth in HENFP sector across Upper Midwest.
Lead client relationships, leverage deep product expertise, and deliver innovative financial solutions to hospitals, educational institutions, and NGOs.
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Summary
Join Bank of America’s Healthcare, Education & Not-for-Profit (HENFP) business—part of the Global Commercial Bank—and play a leading role in expanding our presence across the Upper Midwest. The Senior Relationship Manager is a high-impact, client-facing role responsible for driving new business, deepening existing relationships, and delivering profitable growth across a portfolio of complex, mission-driven organizations. HENFP is purpose-built for this market: our teams bring specialized coverage and solutions to not-for-profit healthcare (hospitals, health systems, and insurance providers), private higher education, and large nonprofits/NGOs. You’ll partner with a deep bench of product specialists to help clients optimize their financial strategies—from capital and credit solutions to treasury, payments, and broader corporate banking capabilities—while advising senior leaders on topics like industry trends, liquidity, and capital structure. The clients you’ll cover are sophisticated institutions with annual revenues starting at $50MM and no upper limit, including some of the largest organizations in the country
Job Description
The Relationship Manager is responsible for providing advice and valuable financial solutions to complex Global Commercial Banking clients and prospects. Key responsibilities include serving as the primary point of contact or trusted advisor and acquiring, deepening, and maintaining profitable relationships, collaborating with teammates, and facilitating client relationships with Product Specialists. Job expectations include having knowledge of the bank's products and services in order to identify cross-selling opportunities and increase overall client satisfaction.
Responsibilities
- Manages an extensive portfolio of HENFP clients and prospects with annual revenues of $50 million and above to help companies save, borrow, and invest for their current and future needs
- Acquires, deepens, and maintains profitable client relationships through sales, prospecting, and enhancing existing relationships
- Understands and interprets financial and cash flow statements to assess and analyze financial conditions of companies and industry trends
- Collaborates with domestic and international teammates throughout the bank, including Investment Banking, Foreign Exchange, and Wealth Management and facilitates client relationships with Product Specialists in Credit, Treasury Management, and Merchant Services in order to design and deliver financial solutions to clients and prospects
- Leads and facilitates dialogue with a variety of complex clients and prospects regarding topics such as the client and prospect industry, alternative capital structures, and general business issues
- Coaches and mentors peers, while utilizing leadership skills
- Adapts to changes in sales practices and broader market and industry conditions as needed
Skills
Client Management
Client Solutions Advisory
Prospecting
Relationship Building
Risk Management
Financial Analysis
Leadership Development
Project Management
Referral Identification
Sales Performance Management
Business Development
Client Experience Branding
Continuous Improvement
Data and Trend Analysis
Pipeline Management
Required Qualifications
10+ years’ experience in broad based commercial lending/corporate finance/relationship management experience
Demonstrates management capability of an extensive portfolio of Healthcare, Education and NFP clients with revenues greater than $50 million.
Proven track record of prospecting new business, enhancing existing relationships and closing profitable transactions.
Professional proven sales skills and experience, including planning, execution and follow up of client meetings.
Strong corporate finance, capital markets and accounting acumen.
Financial modeling experience and the completion of a formal credit training preferred.
Outstanding oral and written communication skills.
Demonstrated leadership ability.
Capable of organizing, facilitating, leading and negotiating with a team of bank associates to solve client problems.
Securities Industry Essentials (SIE), Series 7 & 63 (Must obtain SIE, series 7 & 63 license within 180 days of start date)
Desired Skills
Undergraduate degree in related field or equivalent work experience. MBA desirable.
Existing knowledge of the market preferred.
Active member/participation in local community organizations.
Highly desirable to have active networking contacts and Centers of Influence established in market.
Desire to work in a specialty team with an interest in Healthcare, Education & NFP institutions.
Shift
1st shift (United States of America)
Hours Per Week
40