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Director-level head of Digital, Technology & Communications within Citi Taiwan's Commercial Bank.
Lead relationship management, client acquisition and team leadership to grow revenue in Taiwan.
Title: Head of Digital, Technology and Communications (Director)
Location: Taipei, Taiwan, Taiwan
Discover your future at Citi
Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.
Job Overview
At Citi, we proudly connect millions of people across hundreds of cities and countries, a commitment we've upheld for over two centuries. Our unparalleled global network enables us to deliver a comprehensive suite of financial services and products to a diverse clientele - consumers, corporations, governments or institutions alike – empowering them to seize significant opportunities and navigate complex global challenges.
Citi’s Banking franchise is strategically structured around three core lines of business: Investment Banking, Corporate Banking and Commercial Banking. The unified Banking and International organization oversees the local delivery of our firm's full capabilities to clients across all 95 markets where Citi maintains a physical presence.
Key Responsibilities
- Drive revenue growth, cultivate deeper client relationships, strategically acquire new clients for the Taiwan Commercial Bank franchise.
- Act as a senior subject matter expert for a significant portfolio which includes substantial clients within this segment, offering considerable growth potential.
- Lead a team of Relationship Managers, providing guidance to junior team members to accelerate client acquisition, enhance client engagement and expand share of wallet.
- Elevate ecosystem engagement by fostering strong connections with key startup ecosystem players, such as Venture Capitalist, law firms, and other crucial intermediaries.
- Effectively manage senior-level relationships, encompassing both internal stakeholders and external founders and promoters, to build un-wavering trust, managing expectations effectively, mitigate risks, and consistently achieve desired outcomes.
- Ensures compliance with regulatory requirements and Citi's internal policies and guidelines at all times.
- Exercise risk assessment in all business decisions, demonstrating paramount consideration for the firm's reputation and robustly safeguarding Citigroup, its clients and assets. This involves strict compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment in personal and business conduct; escalating, managing and reporting control issues with transparency, as well as effectively supervise others while ensuring accountability for those who deviate from these standards.
Qualifications
- A minimum of 15 years of professional experience, with at least 10 years dedicated to relationship management within commercial and/or corporate banking.
- Experience in leading the Digital, Technology & Communications segment and/or client base is a must.
- Profound knowledge of all aspects of commercial banking, coupled with strong commercial credit acumen and the capacity to rapidly learn new products and services.
- Demonstrated sound judgment innovative problem-solving abilities in providing credit/deposit/Markets/structured solutions to clients.
- Extensive experience exercising commercial credit decision-making authority, particularly in complex capital structures and cross-border transactions.
- Possession of at least intermediate-level credit skills, with a proven ability to advance to senior credit officer status.
- A proven ability to collaborate effectively within a team environment. Exceptional interpersonal skills, enabling effective interaction with diverse internal and external stakeholders.
- Proven track record of successfully managing and leading teams through complex change; coupled with a reputation for retaining, attracting and developing talent.
- Proven leadership capabilities complemented by outstanding interpersonal communication skills. Agility in adapting priorities swiftly based on the latest data insights.
- Full management responsibility for a team, including oversight of personnel, budget, and strategic planning, encompassing duties such as performance evaluations, compensation, hiring, disciplinary actions, and terminations, as well as potential budget approval authority.
- Must have a business development focus and demonstrate innovative approaches.
Education
Bachelor’s/University degree, Masters degree preferred and managerial experience.
Job Family Group
Commercial and Business Sales
Job Family
Relationship Management
Time Type
Full time
Most Relevant Skills
Please see the requirements listed above.
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
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