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Senior Analyst role handling Non-Party Reference Data for Deutsche Bank in Bangalore
Manage data quality, MIS reporting, and client escalations with a focus on KPI and SLA compliance.
Position Overview
Job Title: Non-Party Reference Data, NCT
Location: Bangalore, India
Role Description
The Senior Analyst will be responsible for completion of day-to-day activity for IRDS process. The primary function of the role is to work within Reference Data Space which includes Reference/static data setup and maintenance, Data quality queries/ issues received from client, Exception management, Reconciliation of data between systems, monitoring the data quality report and to ensure accurate, timely and quality delivery of services provided within a risk-free controlled environment, to ensure Deutsche Bank’s overall client satisfaction. Further daily/weekly/Monthly MIS, client escalation, other reports and ad-hoc work would also be handled.
What we’ll offer you
- Best in class leave policy
- Gender neutral parental leaves
- 100% reimbursement under childcare assistance benefit (gender neutral)
- Sponsorship for Industry relevant certifications and education
- Employee Assistance Program for you and your family members
- Comprehensive Hospitalization Insurance for you and your dependents
- Accident and Term life Insurance
- Complementary Health screening for 35 yrs. and above
Your key responsibilities
- Should have a very good knowledge of Reference Data Services (Financial Instruments)
- To work on all the assigned tasks and ensure the delivery is done as per KPI.
- Should have SQL Knowledge (advantage).
- To act as an SME of the process.
- To be able to train the new Joiner as and when required.
- Own and maintain KOP of the respective process.
- Ensure completion / adherence of activity as per standard procedure/key operating procedure.
- Ensure quality/quantity of processing is maintained as per the SLA.
- Ensure Daily/Weekly/Monthly MIS is published.
- To handle escalations from client or escalates issues in time, to the TM level, to avoid any adverse impact on the business.
- Ensure teamwork culture is practiced.
- Ensure proper back-ups created and assist other teams during contingencies (Staff shortage, high volumes etc.,)
Your skills and experience
- Needs to be a self-starter with significant ability to undertake initiatives.
- Strong interpersonal / good negotiations skills are required, Follow through skills, Effective communication skills, Ability to confidently handle internal clients and open for shifts (APAC/EMEA/NY).
- Education / Qualification: Graduates with good academic records.
- Experience of 1-5 years with functional RDS background.
- Having technical (SQL basic) would be an added advantage.
- Proven problem-solving skills.
How we’ll support you
Training and development to help you excel in your career. Coaching and support from experts in your team. A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs.
About us and our teams
Please visit our company website for further information: https://www.db.com/company/company.html
We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
We welcome applications from all people and promote a positive, fair and inclusive work environment.