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Private Bank - Client Lifecycle Management New Client Adoption (NCA) Officer, AVP

Deutsche Bank · Singapore, Singapur · Singapore

Lead AML/KYC onboarding for High Net Worth clients at Deutsche Bank's Private Bank CLM team, ensuring compliance and process excellence. Enjoy flexible hybrid work, comprehensive benefits, and growth opportunities in a supportive, inclusive environment.

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Lead AML/KYC onboarding for High Net Worth clients at Deutsche Bank's Private Bank CLM team, ensuring compliance and process excellence.

Enjoy flexible hybrid work, comprehensive benefits, and growth opportunities in a supportive, inclusive environment.

Private Bank - Client Lifecycle Management New Client Adoption (NCA) Officer, AVP

Private Bank - Client Lifecycle Management New Client Adoption (NCA) Officer, AVP Job ID: Full/Part-Time: Full-time Regular/Temporary: Regular Listed: 2026-02-09 Location: Singapore

Position Overview

Position Overview Details of the Division and Team: The Deutsche Bank APAC Private Bank Client Lifecycle Management (CLM) team is dedicated to delivering a seamless onboarding experience and conducting periodic reviews for High Net Worth (HNW) clients. As a CLM NCA Officer, you serve as the second-level reviewer in the onboarding and approval process, ensuring that all account opening and KYC activities—including documentation completeness, accuracy, and consistency, as well as Source of Wealth (SOW) summary and corroboration—fully comply with Anti-Money Laundering (AML) and Counter Terrorism Financing (CFT) regulations, as well as internal policies. Your role is pivotal in upholding private banking service standards by approving, rejecting, or escalating files, and by providing guidance to team members for continuous process improvement. You act as the escalation point for complex cases and collaborate closely with Compliance as needed. As a senior team member, you are also responsible for leading initiatives and mentoring junior colleagues . Success in this role requires deep expertise in AML/CFT, KYC, and SOW procedures, as well as familiarity with private banking documentation across various account types. Strong communication skills, a solution-oriented mindset, and the ability to partner effectively with business stakeholders are essential for achieving optimal outcomes.

Client Onboarding & Account Opening

Client Onboarding & Account Opening Oversee the end-to-end onboarding and account opening process for HNW clients. Review and validate all account opening documentation for completeness, accuracy, and compliance with regulatory and internal policies. Collaborate with client-facing teams to ensure efficient onboarding and timely account activation. Ensure comprehensive client risk assessments and elevate issues as necessary prior to account opening.

KYC / AML Due Diligence

KYC / AML Due Diligence Conduct thorough KYC due diligence, including identity and address verification, and client profiling. Assess and document SOW and Source of Funds (SOF) in accordance with regulatory and bank policy requirements. Perform and review sanctions, PEP, and adverse media screenings. Apply enhanced due diligence for higher-risk clients as required.

Risk & Compliance

Risk & Compliance Prepare clear and concise KYC summaries and risk rationales for approval processes. Identify, assess, and elevate onboarding risks or red flags to Compliance as appropriate. Ensure strict adherence to AML, CFT, FATCA, CRS, and local regulatory requirements.

Stakeholder Partnership

Stakeholder Partnership Serve as the liaison between client-facing, Compliance, and Operations teams. Act as a subject matter expert, providing guidance to Private Bankers on onboarding requirements and documentation standards. Support internal reviews, investigations, audits, and regulatory examinations.

Process & Quality Control

Process & Quality Control Maintain accurate and comprehensive onboarding records with clear audit trails. Train Front Office and team members on client documentation and KYC-related topics. Ensure compliance with service level agreements and turnaround times. Initiate and carry out continuous process improvements and control enhancements. Lead projects and ad hoc tasks as required.

Your skills and experience:

Your skills and experience: University degree in Banking, Accountancy, or Business Administration. 5–8 years of experience in KYC, client onboarding, or account opening, within Private Banking or Wealth Management. AML/KYC certifications such as CAMS. In-depth knowledge of KYC, AML, SOW, FATCA, and CRS requirements. Strong computing skills, including proficiency with Microsoft applications and openness to technology advancements. Exceptional attention to detail and documentation quality. Experience with internal databases for record-keeping and metrics generation. Proven ability to manage multiple onboarding cases and priorities independently while meeting strict productivity targets. Excellent interpersonal, presentation, and stakeholder management skills. Ability to balance client-centricity with business needs and controls. Quality-focused, problem-solving mindset, responsible, and adaptable to fast-paced environments. Strong process and project management experience, with the ability to recognize and elevate issues for rapid resolution.

About us and our teams:

About us and our teams: Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do. Deutsche Bank & Diversity We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

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