Join us on a journey of endless possibilities
At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact.
With the support, resources, and opportunities we provide, you’ll build a fulfilling future – working on meaningful projects that span industries and regions, contributing to outcomes that matter.
Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based technology – helping organizations grow and enabling workforces to perform at their best.
Learn more at www.stradaglobal.com
Role:
Working collaboratively alongside the case controllers and IT CAM of the account to deliver IT services across the integrated scope for the assigned Account and own integrated view of the system corresponding to the functional responsibilities assigned
Responsibilities
In addition to the tasks common to all STRADA employees, the specific tasks for this position are:
- Performs the analysis of current client business processes, using the functional knowledge of SAP & euHReka platforms, as well as the laws of different countries to optimize the service
- Has Knowledge of one or several modules of SAP HR, including schema knowledge (payroll, time), pre-payroll process, payroll, post-payroll, portal, etc
- Performs the analysis of current customer business processes
- Performs taking of detailed requirements about the customer’s business processes
- Makes estimates of time and resources required
- Proposes on the appropriate methodology for developing the conceptual design at both the processes as the prototype of the system.
- Plans the configuration and define the business processes in terms of the taking of requirements
- Performs conceptual design at both the processes as the prototype of the system
- Presents the integrated prototype to the customer
- Monitors adaptation and parametrization of the solution to the taking of requirements
- Resolves complex problems related to the functional environment of the application
- Monitors integrated testing
- Supports the client on the functioning of the application
- Completes presented solution with new identified needs in the taking of requirements
- Provides training on those areas in which he/she is specialized for experience and knowledge
- Plans and optimizes human resources and materials needed for project development
- Detects potential and takes the necessary steps to maximize team development
- Encourages and leads the education of the people in the team
- Having a differential knowledge and perform a continuous updating of that knowledge
- Advice and participation in pre-sales activities
- Knows and anticipates to the market trends
- Participates in the development of the application by following the standard methodology (STRADA PMO or any other defined by the company at the time)
- Ensures proper implementation of the solution in different environments (Development, Test and Production)
- Solves complex problems related to the application environment, using functional knowledge of the parameters in the system and the knowledge of legislation in the specific country
- Is a functional reference to one or more areas relating to SAP HR
- They have extensive Knowledge of legislation / SAP customizing for one / several countries
- They are proactive and makes decisions without being forced by events
- Analysis of current client business processes, using the functional knowledge of SAP & euHReka platforms, as well as the laws of different countries to optimize the service by eSTRADAging the right resources and skills
- Has Knowledge of one or several modules of SAP HR, including schema knowledge (payroll, time), pre-payroll process, payroll, post-payroll, portal, etc
- Makes estimates of time and resources/skills required, reviewing customer incidences and assigning them to the appropriate resource within the account
- Monitors adaptation and configuration of the solution to the taking of requirements
- Resolves complex problems related to the functional environment of the application
- Monitors integrated testing
- Supports the ITCAM on the functioning of the application
- Completes presented solution with new identified needs in the taking of requirements
- Provides internal training on those areas in which he/she is specialized for experience and knowledge
- Detects potential and takes the necessary steps to facilitate team development
- Encourages and leads the education and coaching of team agents working for the account
- Solves complex problems related to the application environment, using functional knowledge of the parameters in the system and the knowledge of legislation in the specific country
- Is a functional reference to one or more areas relating to SAP HR
- They have good understanding of legislation / SAP customizing for one / several countries
- They are proactive and makes decisions without being forced by events
Required Skills:
A successful candidate will provide the following professional background:
Experience in the functional domains, understanding the system requirements, translating those into technical specifications
Experience in planning work, quality controls, communication and coordination with team agents
Ability to interact across other business lines of the organization
Minimum 3 years’ experience in supporting customers with successful track record.
Experience in customer communication skills
Experience of working in a global environment.
Experience in Service Level Agreements (SLA) metrics and measures
In addition to the common skills for all STRADA employees, the specific requirements for this position are:
- Availability to travel
- Motivation and desire for improvement
- Commitment to the customer and the company
- Work independently and as a part of a team
- Perseverance and tenacity to difficulties
- Motivated to achieve excellence
- Orientation to the process of continuous improvement
- Orientation to mentoring and encouraging the professional development of team members
- Positive collaboration and anticipation to the needs of others
- Capacity for analysis and synthesis
- Ability to perform the work with quality, conforming to the standards of STRADA
- Capacity to organize, plan and supervise work
- Capacity to make decisions
- Ability to delegate
- Time management: compliance dates/deadlines
- Capacity to identify risks
- Ability to plan and optimize the human and material resources necessary for service delivery
- Good knowledge of ERP methodology (various ERPs)
- Good knowledge of ERP utilities
- Good knowledge of technical environment of the product
- Good knowledge of Human Resources Operations
- Knowledge of oral and written English at an advanced level
Education Qualification : Any Graduate
At Strada, our values guide everything we do:
- Anticipate Customer Needs – We stay ahead of trends so our customers can grow and succeed.
- Own the Outcome – We take responsibility for delivering excellence and ensuring things get done right.
- Challenge Ourselves to Work Smarter – We move faster than the world around us to drive change and accomplish more.
- Empower Each Other to Solve Problems – We tackle challenges head on, ask tough questions, and collaborate to find the best solutions.
- Care About Our Work – We understand that what we do impacts millions, and we have a responsibility to get it right.
Benefits
At Strada, we support your whole self—offering a range of benefits for your health, wellbeing, finances, and future. These include health coverage, wellbeing programs, paid leave (vacation, sick, parental), retirement plans, learning opportunities, and more.
All offers are contingent on successful completion of background checks, where permitted by law and as appropriate for the role. These may include identity, education, employment, and in some cases, criminal history verification, checks against global watchlists, credit reports, and/or drug testing. You’ll be informed of the specific checks applicable to your role and location during the recruitment process.
Our commitment to Diversity and Inclusion
Strada is dedicated to fostering a diverse, equitable, and inclusive workplace where everyone feels valued and supported. We believe that embracing differences strengthens our teams and drives innovation and success.
Diversity Policy Statement
Strada is an Equal Opportunity Employer and prohibits discrimination based on legally protected characteristics. We provide reasonable accommodations for disabilities and religious practices. Applicants may request reasonable accommodation by contacting their recruiter.
Authorization to work in the Employing Country
To be considered, you must have current and future work authorization in the country where you're applying, without the need for visa sponsorship by Strada.
Please note: This job description does not limit Strada’s right to assign or reassign responsibilities, including to subsidiaries, partners, or future business purchasers.
We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
DISCLAIMER:
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units.