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Join Deutsche Bank in Tianjin as a CB – Client Management Support Analyst.
Advise on KYC, NCA and account processes while driving operational excellence.
CB – Client Management Support, Relationship & Transactions Management(RTM) Tianjin – Analyst Job ID: Full/Part-Time: Full-time Regular/Temporary: Regular Listed: 2025-12-19 Location: Tianjin Position Overview
Provide professional support on NCA, KYC, Account maintenance, ID overdue, Dormant account, reference letter, annual review, due diligence, data collection & analysis etc., follow up the documentation process, perform system setup etc. Work as the process owner and ensure end to end management of all activities associated with the process. Ensure adherence to standards, procedures. Maintain excellent service levels to ensure operational accuracy, continuously improve the process and efficiency. Escalate issues in timely manner where appropriate. Remain updated with regulation and industry knowledge, ensure to comply with bank and country guidelines. Maintain good working relationship with all internal stakeholders. Support Line Manager on Project, Ad-hoc and Administration tasks. For Account Opening / KYC/ Periodic Review Work closely with coverage and operations to ensure smooth client on-boarding experience and fulfill the KYC, periodic requirements etc. Seek clearance from Compliance and Business Management on implementation of new regulatory and internal requirements impacting KYC, NCA, Account maintenance, periodic review documentation. For System Setup Promptly and successfully on-board and provide professional ongoing support on e-banking and other service setup, including follow up the documentation process, perform system setup to activate, support technical trouble shooting. Arrange and coordinate with DB branches on the product setup for local, regional and global projects. Works closely with Implementation, Legal and Product Management on procedures/workflow concerning product documentation.
Qualifications
University graduated after Jan 2025 and less than 1 year relevant working experience with proven track record Strong written & spoken English, proficiency in Korean is preferred Strong interpersonal and effective communication skills, a team player with positive attitude and work ethic Quick learner with strong analytical & problem-solving skills Sound knowledge on KYC/NCA/Account maintenance, familiar with regulatory developments and legal environment could be a plus Knowledge of operating systems and processes, front end customer systems as well as banking products and services Proficient in MS Office applications
Culture
We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
Equal Opportunity
We welcome applications from all people and promote a positive, fair and inclusive work environment.