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Cliente Service Executive en Wealth Management CEE en Viena: experiencia en Private Banking y atención al cliente de alto nivel.
Apoya a Relationship Managers con KYC, transacciones y servicio al cliente HNW/UHNW con enfoque en cumplimiento y calidad operativa.
Position Overview
Deutsche Bank Wealth Management is a leading global wealth manager with a long‑standing presence across key markets, supporting clients worldwide. It is part of Deutsche Bank’s Private Bank, which has more than 600 billion euros in assets under management*. For our Wealth management CEE Team in Austria we are looking for a Client Service Executive to support the Relationship Managers (RMs) and Investment Managers (IMs) in the day to day servicing of clients through processing transactions, resolving problems and providing all round operational support.
Your key responsibilities
- Be a trusted partner to Relationship Managers by supporting and nurturing relationships with HNW and UHNW clients throughout the client lifecycle
- Own the client onboarding and account opening process, ensuring complete, accurate, and up‑to‑date documentation in line with regulatory standards
- Act as a central point of coordination for client inquiries, working closely with RMs, Investment Managers, Booking Centers, and internal support teams
- Deliver excellent client experience by handling account‑related requests (balances, transactions, statements, payments) with precision and discretion
- Support Relationship Managers with meeting preparation, travel organization, and participation in client meetings when required
- Ensure full KYC/AML compliance, proactively managing reviews, resolving documentation gaps, and escalating risks where appropriate
Your skills and experiences
Solid professional background with 4 - 5+ years of experience in Private Banking, Wealth Management, or Account Management. Strong understanding of Private Banking products, operational processes, and regulatory requirements (KYC, AML, Compliance). Highly client‑oriented with excellent communication and stakeholder‑management skills in an international environment. Structured, reliable, and solution‑driven, with the ability to prioritize effectively and perform under pressure. Confident user of standard office applications and quick to adapt to new systems and processes.
Languages
Languages: English (must), Polish (preferred), additional CEE language (advantageous), German (a plus)
Well-being & Benefits
Socially connected: We strongly believe in collaboration, inclusion and feeling connected to open up new perspectives and strengthen our self confidence and well being. Benefit from flexible working models.
Physically thriving: We support you managing your physical health by taking appropriate preventive measures and providing a workplace that helps you thrive. For example, health care offerings.
Emotionally and mentally balanced: We support you in dealing with life crises, maintaining stability through illness, and maintaining good mental health. Benefit from initiatives such as counseling and support in difficult life situations and a culture where you can openly speak about mental health.
Financially secure: We support you to meet personal financial goals during your active career and for the future. Benefit from our pensions contribution plan, public transport ticket, and meal vouchers.
Annual Gross Salary
The annual gross salary for this position starts at € 60,000.- . However, your final compensation will depend on your individual qualifications and relevant professional experience.
Company Culture
Wir streben eine Unternehmenskultur an, in der wir gemeinsam jeden Tag das Beste geben. Dazu gehören verantwortungsvolles Handeln, wirtschaftliches Denken, Initiative ergreifen und zielgerichtete Zusammenarbeit. Gemeinsam teilen und feiern wir die Erfolge unserer Mitarbeiter*innen. Gemeinsam sind wir die Deutsche Bank Gruppe.
Wir begrüßen Bewerbungen von allen Menschen und fördern ein positives, faires und integratives Arbeitsumfeld.