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Client Lifecycle Management Expert (f/m/x) – Full‑time role in Luxembourg specializing in KYC, AML, and client onboarding.
Enjoy comprehensive well‑being benefits: mental health support, in‑house gym, pension plans, and an inclusive company culture.
Title:
Client Lifecycle Management Expert (f/m/x)
Job ID: Full/Part-Time: Full-time Regular/Temporary: Regular Listed: 2025-11-10 Location: Luxemburg
Position Overview
For over 150 years, our dedication to being the Global Hausbank for our clients has been driven by our people – in around 60 countries and across more than 150 nationalities. Their deep understanding, insights, expertise, and passion help our clients navigate an increasingly complex world – be it in our Corporate Bank, our Private Bank, our Investment Bank or our Asset Management division. Together we can make a great impact for our clients home and abroad, securing their lasting success and financial security.
Responsibilities
- Be the primary contact point for client relationship managers.
- Determine the relevant forms and assess the AML and tax related documentation needs for your book of work.
- Interact with clients/their representatives during onboarding stage and KYC process.
- Prepare client onboarding and KYC reviews of complex structures incl. static data setup, screening, risk assessment, etc. and perform Quality Assurance/Checks on cases compiled by other team members.
- Complete periodic or event-driven client reviews in line with KYC policies and regulatory framework within deadlines, escalade where required.
- Own overarching subject matter expert tasks (e.g. systems, procedures etc.) and drive continuous process improvement initiatives.
Skills
- Experience in complex Onboarding/KYC/Anti money laundering (ALM) environment and solid knowledge of relevant AML laws and regulation.
- Understanding bank policies, processes, services and have good problem‑solving skills, multitasking and attention to detail.
- Client‑centric, excellent communication and analytical skills.
- Positive attitude, solution oriented and dynamic working approach.
- Specialist knowledge of QI/FATCA, CRS, process or project management is an advantage.
- Excellent level of English (min. Advanced level).
- The successful candidate will be asked to present a recent criminal record.
Well‑being & Benefits
Emotionally and mentally balanced: We support you in maintaining good mental health. Benefit from initiatives such as training events, counseling and support in difficult life situations and a culture where you can openly speak about mental health. Reach out to our Mental Health First Aiders.
Physically thriving: We support you managing your physical health by taking appropriate preventive measures and providing a workplace that helps you thrive. We offer an in‑house gym, standing desks, medical check‑ups and promote healthier ways of working.
Socially connected: We strongly believe in collaboration, inclusion and feeling connected to open up new perspectives and strengthen our self‑confidence and well‑being. Our local benefits vary from different types of leave, sports groups to engage with colleagues while keeping physically active and a hybrid working model.
Financially secure: We support you to meet personal financial goals during your active career and for the future. Thus, we offer two pension contribution plans, a worldwide accident insurance, private insurance discounts, special conditions as a Deutsche Bank employee with several retail banks in Luxembourg, public transportation reimbursement, lunch voucher scheme, company car participation, as well as a Corporate Benefits platform.
Wir streben eine Unternehmenskultur an, in der wir gemeinsam jeden Tag das Beste geben. Dazu gehören verantwortungsvolles Handeln, wirtschaftliches Denken, Initiative ergreifen und zielgerichtete Zusammenarbeit. Gemeinsam teilen und feiern wir die Erlebnisse unserer Mitarbeiter*innen. Gemeinsam sind wir die Deutsche Bank Gruppe. Wir begrüßen Bewerbungen von allen Menschen und fördern ein positives, faires und integratives Arbeitsumfeld.