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Collaborative KYC & client support role for Wealth Management in Luxembourg.
Maximize client satisfaction, manage onboarding, document collection, and transaction services in a dynamic team.
Position Overview
Sales Coverage Support & KYC (f/m/x) Job ID: Full/Part-Time: Full-time Regular/Temporary: Regular Listed: 2026-02-11 Location: Luxemburg
For over 150 years, our dedication to being the Global Hausbank for our clients has been driven by our people – in around 60 countries and across more than 150 nationalities. Their deep understanding, insights, expertise, and passion help our clients navigate an increasingly complex world – be it in our Corporate Bank, our Private Bank, our Investment Bank or our Asset Management division. Together we can make a great impact for our clients home and abroad, securing their lasting success and financial security. An exciting and meaningful role within the important and growing Wealth Management segment of Deutsche Bank Luxembourg. You will have the chance to become the main and reliable contact for Senior Relationship Managers. You are part of a dynamic and highly motivated team within a diverse environment in one of the most attractive segments with growth opportunities. Your goal is to maximize client satisfaction as well as establishing credibility and trust, maintaining the highest standards of personal and professional integrity. You will be in touch with our bank-internal specialists (products, credit, risk, legal, compliance, operations) and handle complex account related queries and execution of all tasks and processes of the life-cycle of a Wealth Management account. This is an excellent opportunity for personal and professional development within a collaborative team in an international environment and interacting with highly motivated colleagues.
Responsibilities
- Support senior relationship managers from the Emerging Europe and Greece coverage team to identify new opportunities and undertaking research requests.
- Support with on-boarding new clients and the account opening processes.
- Regularly interact with clients and their representatives during onboarding stage and KYC process.
- Be engaged with clients on a recurring basis for operational matters.
- Consistently liaise with prospects and/or their representatives to identify and streamline document collection and submission for new on-boardings.
- Assist in preparing client meetings and provide comprehensive overview about the bank, products and services.
- Draft Minutes when present in client meetings.
- Support the team in providing ad hoc execution services of all kinds of transaction services requirements and product application processes: payments, deposits, loans, security transactions, statements.
- Contribute to continuous process improvement initiatives to enhance client services as well as support the relationship managers in ad hoc administrative tasks.
Skills
- Good problem-solving and communication skills, multitasking with attention to detail.
- Strong teamwork and organizational skills, ability to work under strict deadlines.
- Acquired understanding of bank policies, processes and services.
- Positive attitude, solution oriented and dynamic working approach.
- Excellent in English.
- Greek, French and German languages and experience within Wealth Management/ Private Banking are an advantage.
Well-being & Benefits
Emotionally and mentally balanced: We support you in maintaining good mental health. Benefit from initiatives such as training events, counseling and support in difficult life situations and a culture where you can openly speak about mental health. Reach out to our Mental Health First Aiders.
Physically thriving: We support you managing your physical health by taking appropriate preventive measures and providing a workplace that helps you thrive. We offer an in-house gym, standing desks, medical check-ups and promote healthier ways of working.
Socially connected: We strongly believe in collaboration, inclusion and feeling connected to open up new perspectives and strengthen our self-confidence and well-being. Our local benefits vary from different types of leave, sports groups to engage with colleagues while keeping physically active and a hybrid working model.
Financially secure: We support you to meet personal financial goals during your active career and for the future. Thus, we offer two pension contribution plans, a worldwide accident insurance, private insurance discounts, special conditions as a Deutsche Bank employee with several retail banks in Luxembourg, public transportation reimbursement, lunch voucher scheme, company car participation, as well as a Corporate Benefits platform.
Wir streben eine Unternehmenskultur an, in der wir gemeinsam jeden Tag das Beste geben. Dazu gehören verantwortungsvolles Handeln, wirtschaftliches Denken, Initiative ergreifen und zielgerichtete Zusammenarbeit. Gemeinsam teilen und feiern wir die Erfolge unserer Mitarbeiter*innen. Gemeinsam sind wir die Deutsche Bank Gruppe. Wir begrüßen Bewerbungen von allen Menschen und fördern ein positives, faires und integratives Arbeitsumfeld.